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  1. Replies
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    3,677

    Hi Jordan412 You say you have deleted these...

    Hi Jordan412
    You say you have deleted these packages from the 'packages' folder, but they still show as 'installed' in-game.

    Please try running an extended database repair by clicking on...
  2. Replies
    95
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    3,677

    Hi Diego This indicates that there is an updated...

    Hi Diego
    This indicates that there is an updated version of the asset that is currently either being prepared for internal testing, or is in internal testing.

    The DLC system, during the packaging...
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    335

    This is not true. The boxed DVD editions include...

    This is not true. The boxed DVD editions include all of the content packs listed for each TRS19 edition (note, regional editions may also have content you don't have access to on the discs, since the...
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    3,677

    Hi jordon412 I have refreshed your account's...

    Hi jordon412
    I have refreshed your account's permissions so as to ensure that you are receiving full access. Please now try forcing a refresh in Trainz by following these steps:

    1) Click on...
  5. Replies
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    311

    This depends entirely on if the asset if a PBR...

    This depends entirely on if the asset if a PBR asset, or a non PBR asset.

    If non PBR, then the alpha channel of the normals map (in a 32bit image) will be the specular map not the height map.
    ...
  6. Replies
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    Hi All From a creator perspective, I would...

    Hi All
    From a creator perspective, I would personally say that a lot has changed but as far as I have seen it's been relatively stable (ie the bad and good are at least even, if not more good than...
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    3,274

    Just to clarify on this error If you have...

    Just to clarify on this error


    If you have <kuid2:45324:25503:1> (not <kuid2:45324:25503:2> or <kuid2:45324:25503:3>) installed, please try deleting this revision and see if it resolves the...
  8. Replies
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    Hi All The assets and...

    Hi All


    The assets <kuid2:45324:53006:1> and <kuid2:45324:50064:1> should be on the DLS shortly.



    I have asked the content team to look into these assets:
    <kuid:156765:100290> ...
  9. Replies
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    185

    Hi All We apologise for the delay in the Content...

    Hi All
    We apologise for the delay in the Content Vault selection for September. We are currently preparing to announce some major updates to our membership options. For this month you can now choose...
  10. Replies
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    1,645

    As far as I know, all of the available JR...

    As far as I know, all of the available JR freeware locomotives are now on the DLS. If there's any that have not been uploaded, then that'd be either because we didn't have access to them (ie JR have...
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    We are working with members of the community...

    We are working with members of the community where possible to introduce new/updated cabs. A good example of this has been the new Deltic and Class 37 cab views; plus a new SW1500 cab (admittedly at...
  12. Hi 1611mac The fog, in this case, needs to be...

    Hi 1611mac
    The fog, in this case, needs to be seen as being a setting the same as the environment colours, the sky, etc. It is not a 'user' variable, but rather a 'creator' variable.

    The 'fog'...
  13. Replies
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    Hi Bill69 The volume of the sound is in part...

    Hi Bill69
    The volume of the sound is in part controlled by the enginespec; as well as the enginesound.

    If you use the same enginesound on two different locos, the volume will be different due to...
  14. Hi All For the fog in Trainz, this is set by the...

    Hi All
    For the fog in Trainz, this is set by the time of day (with the weather than being 'additive' to this). Previously this was a 'global' setting in the game settings; however the issue with...
  15. The time preview is not considered an environment...

    The time preview is not considered an environment setting in terms of the routes/sessions; it is just a preview. I have updated the help page on our wiki to explain this better.

    All configuration...
  16. The time and weather settings in the environment...

    The time and weather settings in the environment settings in Surveyor are previews only, they do not change the time or weather in sessions (including QuickDrive) sessions and never have. We have...
  17. Hi All The QuickDrive session should use the...

    Hi All
    The QuickDrive session should use the route's environment settings (the same as creating a new session). If it is not, then please submit a bug report showing this so that our team can look...
  18. Thread: TANE Steam?

    by ZecMurphy
    Replies
    12
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    980

    Hi Sausbaus The Trainz Store and Steam editions...

    Hi Sausbaus
    The Trainz Store and Steam editions of Trainz will always have a different build numbers due to the requirements of Steam.

    In this case, to ensure that the Steam edition's update was...
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    Hi All I struck some issues with uploading...

    Hi All
    I struck some issues with uploading <kuid2:45324:50215:1> and <kuid2:45324:90004:1> the other day; this should now be resolved and they should be available as soon as possible.

    @hiawathamr...
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    Good Afternoon Alco_P-A As you purchased these...

    Good Afternoon Alco_P-A
    As you purchased these through the 'shipping only' option, your boxed editions will not include any serial numbers, as these are only required for registering Trainz to your...
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    Hi Escd84 I have uploaded ...

    Hi Escd84
    I have uploaded <kuid2:45324:50215:1> and <kuid2:45324:90004:1> this afternoon, and all going well they should be on the DLS tomorrow.

    I have alerted the content team regarding the...
  22. Hi Harlen You cannot change your email address...

    Hi Harlen
    You cannot change your email address through the forum website; you will need to change it in your MyTrainz account. You can do this by following these steps:

    1) Go to...
  23. Replies
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    TANE and TRS19 will do this automatically, but...

    TANE and TRS19 will do this automatically, but you will need to ensure that the tender has the tag 'tender 1' in it.

    Once you do this, place the locomotive first, and then place the tender coupled...
  24. Hi All Thank you for the reports, unfortunately...

    Hi All
    Thank you for the reports, unfortunately this does appear to have slipped through when the DLC pack was re-packaged for TRS19 (note, most TANE DLC packs have simply been made available for...
  25. Hi Davie_UCF Could you possibly confirm for me...

    Hi Davie_UCF
    Could you possibly confirm for me which versions of the 9f are showing this issue, so that I can double check them here.

    Regards
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