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  1. I would try the following: - make a backup of...

    I would try the following:
    - make a backup of your route
    - run a Delete missing assets (which will reset all the ObjectIDs
    - reset your TRC

    Let us know if that works (or not)
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    This is probably better done through helpdesk,...

    This is probably better done through helpdesk, but I've changed your renewal to today and applied a credit for the missing days until renewal.
  3. TS2009 through TS12 was the time I had the least...

    TS2009 through TS12 was the time I had the least to do with QA and it's a while ago so I'm not sure. I do know that we appreciate the detailed bug reports we get (and get a little frustrated with the...
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    Maybe I'm missing something - how would the...

    Maybe I'm missing something - how would the hotkey decide which Picklist to select?

    In S20, clicking on the Asset Palette dropdown list shows you a list of all your Picklists and it's one more...
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    Sticky: Just to clarify what happens on cancellation,...

    Just to clarify what happens on cancellation, previously we would determine which features were enabled in your install based upon your membership status.

    However, this led to confusion so we...
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    You don't need to do anything. Your renewal will...

    You don't need to do anything. Your renewal will happen automatically on the 7th (assuming your payment details are up to date).
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    Sticky: It's hard to get all the information required in...

    It's hard to get all the information required in a headline, and I understand that marketing hype is often just that. Although I'm pretty sure we said it was a limited-time offer.

    Regarding the...
  8. It's really quite easy: OPTION 1: Buy a...

    It's really quite easy:

    OPTION 1:
    Buy a version of Trainz named "TRS YYYY". The smaller the number, the older the version.
    (These versions are updated with Service Packs to resolve issues.)
    ...
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    Sticky: To clarify "20 cents a day", $69.95 (annual...

    To clarify "20 cents a day", $69.95 (annual Trainz Plus) divided by 365 days is, in fact, 19.1 cents a day. This is our most popular option, so you could say "for most people who choose to subscribe,...
  10. Wreeder - please ensure you submit any bug...

    Wreeder - please ensure you submit any bug reports. I'd love to know which features you consider Alpha and beta and buggy.

    In theory, the "Beta" releases are just that, while the "official" Trainz...
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    Sticky: If DLC paid the bills, the game would be free....

    If DLC paid the bills, the game would be free. Sadly that isn't the case.

    "Milking" customers would indicate that we're rolling in cash whereas pretty much every penny we earn goes back into...
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    Bookmarks can be set (and found again) using...

    Bookmarks can be set (and found again) using hotkeys in S20:
    * Use Ctrl + Alt + <number> to set
    * Use Alt + >number> to go to bookmark (i.e. hold Alt and press a key to jump to the location)


    ...
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    Questions: >> And answers... -Does it have...

    Questions:
    >>
    And answers...

    -Does it have to be on a full route or can you select 1 baseboard or even better a marquee section of a few tiles?
    >>
    Select one or more at a time. It takes a few...
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    Hi Graham. As you probably know, words on a page...

    Hi Graham. As you probably know, words on a page are open to interpretation (so no arrogance was intended).

    However I never said we didn’t want support from people purchasing the product, just...
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    The conversion from existing routes works pretty...

    The conversion from existing routes works pretty well already. Just how much tweaking will be required post conversion depends on quite a few things and we’re working through those now.

    The PBR...
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    HD Terrain Discussion Thread

    In case you've missed the announcement, HD Terrain is coming to Trainz! I know the words get overused, but this is a real gamechanger!

    More details can be found on the Trainz Plus website.

    If...
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    I'm not sure, but most likely yes. If it's...

    I'm not sure, but most likely yes. If it's better, then it was intentional. :)
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    DLC should work in the release version and every...

    DLC should work in the release version and every subsequent version, so TANE DLC should work fine in TRS19, TRS22 or Trainz Plus. That said, there is a package "TANE Additional Assets for TRS19" that...
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    I assume you've seen the current list of...

    I assume you've seen the current list of shortcuts. (Agreed, we need to add more)
    https://docs.trainzsimulator.com/docs/introducing-shortcuts

    Bulk replace UI is incompatible with S20 (e.g. drag...
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    Trainz Plus Membership Changes

    More announcements will be forthcoming, but this is just a quick heads up that we're currently in the process of making some updates to the membership options and offerings.

    As part of this...
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    Sadly, it's not written for the E2 engine, so...

    Sadly, it's not written for the E2 engine, so requires a rewrite (as did most of Trainz for TANE). It's not a zero sum amount of work and we have [lots of] other priorities.
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    For anyone who would like to see realistic...

    For anyone who would like to see realistic derailments, think of how we would create the necessary physics calculations to get a pile up like that, deform all the containers, spill the contents out,...
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    If it's the driver crashing then it's a...

    If it's the driver crashing then it's a driver/hardware issue. A google search on "22.5.1 crashing" shows plenty of issues.
    It sounds like full uninstall of the drivers and a reinstall may help.
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    It comes down to grid size - a 5m grid will give...

    It comes down to grid size - a 5m grid will give you more accuracy, but still not perfect.

    Keep an eye out for our next newsletter which may have something you're interested in.
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    Technically S20 "Phase 1" has been completed, but...

    Technically S20 "Phase 1" has been completed, but there are some obvious things that need to be done in Phase 2 to make it "complete".
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