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Type: Posts; User: Tony_Hilliam

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  1. Ian - 110771 has a patch on Trainz Plus Beta...

    Ian - 110771 has a patch on Trainz Plus Beta stream (two patches to get to the latest)
  2. derhildner - since you were editing the session,...

    derhildner - since you were editing the session, and saved, then the rolling stock will be in the session not the route. To get the rolling stock in the route, you'd need to change to the route...
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    The crashdump.txt file in your local data folder...

    The crashdump.txt file in your local data folder is the log you're referring to. (Obviously only useful to our programmers). So send that in with your report.

    The best way to troubleshoot this...
  4. Thanks for reminding me. I've added a note to the...

    Thanks for reminding me. I've added a note to the post about the problems there.
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    New TNI SDK Available

    The TNI SDK is now available to interested developers with build 111341 or higher. (Currently that means you need to update your TRS19 build using the Beta patch stream).

    Download:
    The SDK can be...
  6. TRS19 Beta 111341 (PC) 11347 (Steam PC) and 111343 (Mac)

    We're now preparing patches for all TRS19 builds. This is still considered a Beta release, but it is very close to a Final Candidate (meaning only a couple of known issues are remaining).

    All...
  7. Hi Ian - glad to see you back. No-one else has...

    Hi Ian - glad to see you back. No-one else has reported this so can you give a few KUIDs as examples for us to check.
    I would think the problem is with your db rather than the build, but we'll see...
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    Sticky: Just clarifying this was a configuration issue...

    Just clarifying this was a configuration issue and has been resolved. There is no requirement to update.
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    Sticky: It's working here with a session I just created....

    It's working here with a session I just created. What are the steps used to create the session and set the time?


    I'm not familiar with this command but pguy is usually very good at maintaining...
  10. KUID missing the "2" in CM is fixed. Roy - good...

    KUID missing the "2" in CM is fixed.
    Roy - good to hear your backup version is working.

    <kuid2:60238:26184:1> - this asset is in Healesville, so install that
    <kuid2:60238:26:1> - the is in Fall...
  11. instead of...

    <kuid:18372:100105> instead of <kuid2:18372:100105>
    >>
    There will never be a kuid2 without a version number, and it is always kuid: for the original version.
    i.e.
    <kuid:18372:100105>...
  12. Thanks for the feedback on the Mac results. Very...

    Thanks for the feedback on the Mac results. Very surprising indeed.

    Please check that the settings for each test are identical, including the Trainz Settings > Performance tab and in-game options....
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    We answer 95% of helpdesk inquiries within 24...

    We answer 95% of helpdesk inquiries within 24 hours. We and community members respond even quicker on the forums. There's a support page with answers to common issues: support.trainzportal.com

    A...
  14. Obviously no bugs :D Looking at the number of...

    Obviously no bugs :D

    Looking at the number of updates, it looks like the same number of testers as the last update.

    We'll investigate the buggy Navigate to UI and the portal issue. Thanks for...
  15. Fwiw, you can also use Content Manager to find,...

    Fwiw, you can also use Content Manager to find, filter and load sessions and routes so you don't need to ever use the Routes menu if you don't want to.
  16. Trainz Plus Beta 111069 (PC) and 110923 (Mac)

    The latest Beta update for Trainz Plus and Gold Class members is available using the Trainz Plus Beta patch stream.

    As usual, please use the Trainz Bug Report to submit bugs, and feel free to note...
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    Sticky: Those assets are part of the SP2 built-in content...

    Those assets are part of the SP2 built-in content set. This means they are found in your install folder in \resources\builtin\46472d\

    Firstly check in Windows Explorer that they are there.

    If...
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    yes - your issue is a little different. There is...

    yes - your issue is a little different. There is a set of JR content that got into some sort of disarray that requires a bit of effort to resolve. (The items aren't on the Content Vault at the moment...
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    Thanks for the updates everyone. It sounds like...

    Thanks for the updates everyone. It sounds like things might just need a gentle nudge at your end.

    Can you please try the following and report if this fixes the problems:

    1. Open Content Store...
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    Can anyone who had payware (not active) please...

    Can anyone who had payware (not active) please confirm if is still showing as not active.
    If it is, include a couple of KUIDs so we can investigate.
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    Actually the UI is misleading. The progress bar...

    Actually the UI is misleading. The progress bar appears to be reset but the file is in your cache and does pick up where it left off.

    The issue is most likely a routing issue - some downloads take...
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    What do you mean by unusable? Also can you give...

    What do you mean by unusable? Also can you give some KUIDs and the status in CM.



    Most likely precaching data - please advise if the precaching message was showing at the time.
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    Thanks for the report, but no repro here for that...

    Thanks for the report, but no repro here for that although we did get some assertions to investigate. You'll need to submit a bug report using: Trainz Bug Report to add more detail.
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    My main menu screen (eg Driver/Surveyor-My...

    My main menu screen (eg Driver/Surveyor-My Collection etc) has only part background picture.
    >>
    This happens when a loco isn't selected. Open MyCollection and select a loco and it will work fine.
    ...
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    clam - those assets are fine here. Which item is...

    clam - those assets are fine here. Which item is actually missing and what status is it? Is this build pointing to your same local data folder? If not, perhaps something is in fact missing and needs...
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