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Type: Posts; User: Tony_Hilliam

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  1. Replies
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    Hmm.. I hadn't spotted this comment in your post:...

    Hmm.. I hadn't spotted this comment in your post:

    This has happened with ALL the Updates I have selected to download.

    This indicates there is a different problem. Can you try closing Trainz,...
  2. It appears that you have the items installed, but...

    It appears that you have the items installed, but you haven't ticked the "Select" option in MyTrainz > MyMemberships for those items. (Perhaps they were installed as beta versions, but now need...
  3. This issue has been fixed for the next SP1 update...

    This issue has been fixed for the next SP1 update (coming to beta testers soon).
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    To update you on this item, it relates to the...

    To update you on this item, it relates to the changes to Pause mentioned in last weeks news. We're working on solutions to the various issues created.
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    We'll need more information to assist. 1. Please...

    We'll need more information to assist.
    1. Please provide the detailed steps you took to "transfer".
    2. Please provide a list of the KUIDs (You can select them in CM and List assets in new window...
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    Thanks for the report. We're aware of the issue...

    Thanks for the report. We're aware of the issue with certain packages not installing correctly. This is due to a change in the internal build process. This currently affects a few assets (SnC,...
  7. Please report the KUIDs here or via the bug...

    Please report the KUIDs here or via the bug report system and we'll take a look.
  8. Thanks for the report Boleyd - I've created a...

    Thanks for the report Boleyd - I've created a task to fix that.
  9. Replies
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    Sticky: We will have to agree to disagree. Derision, name...

    We will have to agree to disagree. Derision, name calling and personal attacks are simply bullying and not part of a "reasonable discussion". There are the sign of not having anything positive to...
  10. Sticky: Despite saving sessions etc correctly in...

    Despite saving sessions etc correctly in surveyor, whenever I try to exit surveyor the programme crashes to the desktop.
    >>
    Most likely a specific asset or possibly some corruption in the route....
  11. Replies
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    i bought T,ane and i had to pay extra for all...

    i bought T,ane and i had to pay extra for all rolling stock for many of the sessions .
    >>
    This certainly isn't the case for the builtin routes in TANE or TRS19. TANE had 4 routes + sessions + all...
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    The latest version is: IT...

    The latest version is: <kuid2:61392:8130:63> IT Enhanced Manager rule (SP2 and later)

    Check you have the latest version. Also update to the latest version of Trainz if you haven't done so.
  13. It's actually TANE + TR19 that uses "convex...

    It's actually TANE + TR19 that uses "convex hulls" to identify collision meshes (so it has been around for over 5 years).

    And rather than "near" another object, it needs to be "within the...
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    Sticky: Going back would mean we wouldn't be able to...

    Going back would mean we wouldn't be able to identify the problem (which means you'd have to stay at that version forever).

    QA will send you some further information to identify the culprit.
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    I'd still check your update stream is set to...

    I'd still check your update stream is set to TRS19 as 100240 (latest official version) could even fix your issue. Trainz Settings > Install tab > Change update stream.
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    Sticky: Upload it to a hosting site and send us the link....

    Upload it to a hosting site and send us the link. (e.g. google drive etc).
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    Your local data folder is where all your content...

    Your local data folder is where all your content is stored (along with a few other things). Find out more here: http://online.ts2009.com/mediaWiki/index.php/Help:Moving_Content
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    98592 is over a year old. 100240 is the update...

    98592 is over a year old.
    100240 is the update for that build (TRS19 patch stream).
    I would recommend trying the same route in SP1 beta as the problem may already be solved in the latest version...
  19. The selection issue is due to an optimisation in...

    The selection issue is due to an optimisation in Trainz (since TANE) which defaults to using a single convex hull for collision calculations, which is strongly desirable behaviour. (In other words,...
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    ...and a KUID for an industry that behaves this...

    ...and a KUID for an industry that behaves this way.

    Built-in seem fine.

    The only TPR industry I have tested works fine with a navigate to command.

    SAP_TPR_Autoplant_Track2
  21. My suggestion is to create a new local data...

    My suggestion is to create a new local data folder. This will ensure you have no errors.

    From there, redownload your DLC content, download missing deps from the DLS. Import your locally modified...
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    Sticky: Most likely there is one or more assets causing...

    Most likely there is one or more assets causing an issue. I suggest submitting your route (or a link to it along with any non-DLS dependencies) in a bug report here: Trainz Bug Report
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    POssibly related to the "Pause" issue we're...

    POssibly related to the "Pause" issue we're looking at now.

    Have you got a KUID to test. Also "not working" in what way? Product queues not operating etc?
  24. I'd say overall TRS19 has been much less...

    I'd say overall TRS19 has been much less problematic than other versions. What seems to be the issue here is that 3rd party content has problems that weren't present in previous versions.

    Now...
  25. Interestingly the problem is/was totally related...

    Interestingly the problem is/was totally related to OpenAL (https://en.wikipedia.org/wiki/OpenAL). Our code was correct as per the OpenAL documentation, but not as per the OpenAL headers. This...
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