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Type: Posts; User: Tony_Hilliam

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    Thanks for the report. We've reproduced the issue...

    Thanks for the report. We've reproduced the issue here and are investigating.

    The region issue will be addressed in the next update.
  2. And Trainz Plus membership includes an Fct worth...

    And Trainz Plus membership includes an Fct worth $35/yr.

    Routes can be shared between builds with the same trainzbuild number- in this case 4.6.
  3. Sticky: Did you read the wiki and it didn't help? Or did...

    Did you read the wiki and it didn't help? Or did you not see the entry?

    http://online.ts2009.com/mediaWiki/index.php/Help:TurfFX_Effect_Layer#Bulk_Paint_Under_Splines_.282020.29
  4. Sticky: FIX FOR END SESSION ISSUE: (and many missing...

    FIX FOR END SESSION ISSUE: (and many missing dependencies for sessions)

    Here is a link to a .cdp fix for the End Session rule.

    Steps to install:
    1. Click this link to download the .cdp
    2....
  5. Sticky: Fyi, we're looking into the issue with the End...

    Fyi, we're looking into the issue with the End Session rule. It (most likely) will mean that "gameplay" sessions won't work until we get an updated version to you.

    So meanwhile I would focus on...
  6. Sticky: The time it takes to rebuild the database depends...

    The time it takes to rebuild the database depends on the amount of content installed and the speed of your hardware. 10 or 11 minutes sounds like on the slow side of things, but not out of the...
  7. Firefighterdan - are you referring to the...

    Firefighterdan - are you referring to the "version mismatch" in the details section? You can ignore that and click Update. Or if you are referring to the "unexpected build number" error, that one...
  8. It would appear from the limited amount of...

    It would appear from the limited amount of feedback (and the fact that these reports all indicate things are now fine) that these issues are to do with either incomplete DLC downloads or the database...
  9. Sticky: Trainz Plus Beta - 2020 Update 1 ready for testing

    The next Trainz Plus update is now ready for external beta testing. All Trainz Plus and Gold Class members have the option to update using the "Trainz Plus Beta" patch stream. Patch from 105100 to...
  10. That error indicates you've imported a builtin...

    That error indicates you've imported a builtin item via .cdp (which means it will have no textures). The revert to original reinstalled the correct builtin version.
  11. They are part of the "Additional TANE Assets"...

    They are part of the "Additional TANE Assets" package (sc491).
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    Sticky: Helpdesk have a lot more time than I do to assist...

    Helpdesk have a lot more time than I do to assist with personal solutions to problems. Also for bug reports, QA can help walk you through issues. I'll do what I can but as pware says, it would be a...
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    Sticky: It's all about priorities. There are many...

    It's all about priorities. There are many solutions available that don't require time spent by our dev team. Time spent setting up our own solution is time not spent fixing/improving Trainz.
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    We have an open bug about corrupted terrain that...

    We have an open bug about corrupted terrain that sounds similar to this. I would suggest resaving in TS12 and retrying.

    You could also try updating the corrupt baseboards in TS12 to 5m grid (or...
  15. The Steam version is not quite ready for the...

    The Steam version is not quite ready for the release of Platinum (there are some some back-end differences we need to resolve first).

    So the answer is if you run your Platinum build, you'll have...
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    Sticky: Has anyone noticed the scoring system disappeared...

    Has anyone noticed the scoring system disappeared since SP1 came out?
    >>
    Yes - it's on our list to fix. We'll be providing a complete list of other items soon.
  17. "Missing content after updating"? - Report issues here.

    There were a number of reports of missing content after patching to the latest version(s) of TRS19 (either SP1, Platinum or Trainz Plus). Our QA have been unable to reproduce this problem, and many...
  18. Stationbeem - that error indicates your cached...

    Stationbeem - that error indicates your cached file (i.e one of the files that was downloaded) is corrupt. To resolve, locate your local data folder, and delete the /cache/internet folder. Then start...
  19. You can ignore that error as the correct content...

    You can ignore that error as the correct content installs without issue. We're part way through fixing up some content issues and that error will go away when we're finished
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    Sticky: To be clear here, nothing has been tossed away...

    To be clear here, nothing has been tossed away and no-one is being "penalised" (intentionally anyway).

    Yes there have been some changes (but never with the intention of taking a backward step),...
  21. Quick update for you - we're taking your feedback...

    Quick update for you - we're taking your feedback on board and will keep you posted of pending changes and updates. We don't want to give out snippets of information until we have a clear plan and...
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    Sticky: The /cache folder is used to store information...

    The /cache folder is used to store information and content downloaded into Trainz. Deleting it clears the stored information. The folder then gets rebuilt (by downloading the latest DLS listing etc)....
  23. dgallina - are you seeing an error during...

    dgallina - are you seeing an error during downloading? (Your other thread I think only mentions missing files).

    Could you also advise on the folders that are installed.
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    Sticky: Thanks HPL - tasks raised for QA to check your...

    Thanks HPL - tasks raised for QA to check your reports. Keep 'em coming.

    dgallina - I meant "session + loco" rather than route - slip of the tongue.

    After uninstalling, did you do a db repair?...
  25. AV is possible, but if all the other content...

    AV is possible, but if all the other content worked, then it's less likely. But then if the rest worked and everything works for us, something is different somewhere.
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