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  1. Replies
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    Hi Jagg Your monitor's calibration is...

    Hi Jagg
    Your monitor's calibration is exceedingly important to how things, including Trainz, will look. Although it's easy to get used to particular monitor, the amount that monitor's vary is quite...
  2. Shadows in TANE and TRS19 are generated from the...

    Shadows in TANE and TRS19 are generated from the actual mesh, rather than a 'shadow mesh' as they were previously (the shadow mesh is simply ignored now).

    This is a much better way of making the...
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    345

    Hi Flyboy559 I have tested this here in a couple...

    Hi Flyboy559
    I have tested this here in a couple of builds and it does appear that the current TRS19 SP2 build is not handling the max speed tag correctly. However the good news is that this does...
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    Hi All Thank you for the report of this asset...

    Hi All
    Thank you for the report of this asset not being on the DLS :) I've got a task to look at shortly (hopefully in the next few days) to upload another batch of asset updates to the DLS that...
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    Hi Flyboy559 The first important question is to...

    Hi Flyboy559
    The first important question is to ask if you are driving in Realistic Mode or Simple Controls Mode.


    Values in the 'motor' container will set the Simple Controls 'physics',...
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    Hi amtrak_trainz_2012 Could you please tell me...

    Hi amtrak_trainz_2012
    Could you please tell me if the assets that are missing are shown as either 'faulty', or 'installed, payware (not active)' or similar in Content Manager?

    Do you see these...
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    Hi All Unfortunately one of the limitations of...

    Hi All
    Unfortunately one of the limitations of PBR is that the height change is a texture effect, not a mesh change. This does have the potential for shadows to not align with the terrain, as the...
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    5,654

    This is definitely something we are working with...

    This is definitely something we are working with creators on for final release (including preview pass). In fact, with the TCCP system it is a requirement for creators to fill most of this...
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    Good Afternoon Pitmilly You don't need to...

    Good Afternoon Pitmilly
    You don't need to register a new account, as you already have an account registered. However you will need to enter this account's username and password into the Trainz...
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    Hi Christopher824 Could you please let us know...

    Hi Christopher824
    Could you please let us know what errors were being seen when installing the DLC pack?

    You should include all assets that are to be payware encoded in the 'assets to be payware...
  11. Replies
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    Hi Chris The TRS19 Platinum Edition includes the...

    Hi Chris
    The TRS19 Platinum Edition includes the first 3 Trainz Plus updates/features (ie the Trainz Plus features during 2019). To access newer Trainz Plus features, you would need to have an...
  12. Hi All In the past, we have worked to repair...

    Hi All
    In the past, we have worked to repair content errors in content that is used by DLC packs (or the 'builtin' content packs in a Trainz release, which are sometimes provided as separate...
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    If you have a reproducible case for other objects...

    If you have a reproducible case for other objects (apart from passenger commodities) not respecting the cull value in LODs, then please submit a bug report via the bug report form, and include an...
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    297

    You seem to assume we don't do this. We do a...

    You seem to assume we don't do this. We do a substantial amount of testing, but just because one person sees an issue doesn't mean others will.

    So far I've not seen any cases of the issue you are...
  15. Hi Pitkin The route in the 'main menu' allows...

    Hi Pitkin
    The route in the 'main menu' allows you to preview your graphics/performance settings without having to load a route or session. If this is greatly affecting your performance, then you may...
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    Hi G.M. I will reply to each issue separately,...

    Hi G.M.
    I will reply to each issue separately, unless it has already been covered previously. However as always, if you have an easily reproduced bug/crash/issue it is best to report this directly...
  17. Replies
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    Good Afternoon G.m. Our team are currently...

    Good Afternoon G.m.
    Our team are currently looking into several issues that have come up with the track system in TRS19 SP2, which came to light after release (unfortunately we had no reports of...
  18. Hi Brendan1005 There is a known issue with Mac...

    Hi Brendan1005
    There is a known issue with Mac computers that use the integrated Intel graphics with BigSur, which cause poor visuals in Trainz. Our team are looking into this further, however...
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    Just to clarify, there has been no specific...

    Just to clarify, there has been no specific change to the function of PBR and non PBR ground textures in TRS19 SP2. If you mix these together, then there will be odd effects, and may cause the ground...
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    Sticky: Hi All Thank you for the report regarding the...

    Hi All
    Thank you for the report regarding the missing assets. Our team are currently looking into this, as at this stage the old version should not show as 'not active'.

    Regards
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    Hi TinHare This is a known issue with TRS19 SP2,...

    Hi TinHare
    This is a known issue with TRS19 SP2, which came to light after release, and is something we are looking into for a future update.

    Regards
  22. Replies
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    Over the last 20 years, we have been working to...

    Over the last 20 years, we have been working to make Trainz as easy to access as possible. This is both as accessible as possible from a performance view point, and from a content usability...
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    In all honesty it looks like either the TANE DLC...

    In all honesty it looks like either the TANE DLC pack was updated more recently than the TRS19 one, or there was a mixup in assets. It's also possible that if you have the ECML Edinburgh to Dundee...
  24. This has been done to a limited degree on quite a...

    This has been done to a limited degree on quite a few of my Victorian Railways locos. A little less obvious, as they're Stephenson Link locos, but hoping my next loco with Walschaerts will be setup...
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    Hi GM Thanks for confirming this for us. I have...

    Hi GM
    Thanks for confirming this for us. I have reproduced this here, and have entered a bug report for this.

    It appears, however, to only affect a few steam locomotives in the 'preview asset'...
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