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  1. Replies
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    If you are using Windows Vista or later, try...

    If you are using Windows Vista or later, try running Trainz as an administrator as this may help the patch program. I'd also make sure you're downloading from the Trainz Plus patch stream as well.
    ...
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    From my understanding the Trainz Plus patches...

    From my understanding the Trainz Plus patches don't have any offline installers. You will need to check that the patcher is allowed through your firewall (it's likely you will need to allow it by...
  3. Thread: CDP

    by shaneturner12
    Replies
    8
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    341

    They may also be RAR files. If they are, get hold...

    They may also be RAR files. If they are, get hold of 7-Zip to deal with those.

    Shane
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    joth - have you had a look at...

    joth - have you had a look at https://forums.auran.com/trainz/showthread.php?151812-Trainz-Plus-Beta-(for-Gold-Class-members)?

    Shane
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    Jankvis and warwon - have you contacted the...

    Jankvis and warwon - have you contacted the Helpdesk? N3V can check the relevant permissions then when they get into the office as it's early Monday morning there.

    Shane
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    I'd suggest checking the site you downloaded it...

    I'd suggest checking the site you downloaded it from to see if there's a dependencies link.

    Shane
  7. Tony - I've got a question regarding number 2 in...

    Tony - I've got a question regarding number 2 in your OP. Is that backup for the program folder, the user content, or both? (It's so I can gauge how much space is needed for the backup)

    Shane
  8. A question for N3V regarding the above. What is...

    A question for N3V regarding the above. What is likely to be the status on getting a boxed version for gold subscription versions of TRS19?

    Shane
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    No worries... Shane

    No worries...

    Shane
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    Which region are you using? Cars are normally...

    Which region are you using? Cars are normally added at region level nowadays rather than route level.

    Shane
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    If that's on the British Trainz link you may need...

    If that's on the British Trainz link you may need to ask over there - be aware that the post above yours is a few years old though.

    Shane
  12. That's interesting. The other possibility is a...

    That's interesting. The other possibility is a display driver crash which may also appear in Event Viewer.

    Shane
  13. This sounds like a Desktop Window Manager crash....

    This sounds like a Desktop Window Manager crash. These can normally be identified using Event Viewer by looking under DWM.

    Do you get a mouse cursor during this time?

    Shane
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    It might be worth turning on script exceptions in...

    It might be worth turning on script exceptions in Trainz Settings > Developer Options (that's the one on the Launcher) and seeing if you get the red bug icon. I suspect there may be a possible...
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    No worries... Shane

    No worries...

    Shane
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    Visit...

    Visit https://forums.auran.com/trainz/profile.php?do=editavatar and change it there (if you prefer to do it via the options near the top, that's Forum Actions > Edit Profile > Edit Avatar).

    Shane
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    Did you try the suggestion(s) given on your other...

    Did you try the suggestion(s) given on your other post at https://forums.auran.com/trainz/showthread.php?151684-Reporting-TRS19-Problems?

    Shane
  18. Thread: cancel

    by shaneturner12
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    It's normally in the form of a discount code I'd...

    It's normally in the form of a discount code I'd say - might need to check what it is though on the Memberships page.

    Shane
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    No worries... Shane

    No worries...

    Shane
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    No worries - hopefully N3V will have some further...

    No worries - hopefully N3V will have some further information if/when it does get released.

    Shane
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    No worries - I'm hoping they have some form of...

    No worries - I'm hoping they have some form of disc version anyway as I like to keep hard copies.

    Shane
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    Click Helpdesk at the top, then click the...

    Click Helpdesk at the top, then click the Troubleshooter option. Follow the troubleshooter through (logging in when requested) and it will give you the option to create a ticket.

    Shane
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    Whereabouts did you purchase it from? If it's...

    Whereabouts did you purchase it from? If it's N3V, contact the helpdesk if it's digital download related.

    Shane
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    Sounds like you're trying to add words to my...

    Sounds like you're trying to add words to my mouth as I haven't heard anything concrete yet as to what the DRM-free status will be (you're welcome to search the forums though).

    Shane
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    If it's not showing on the Trainz Store page they...

    If it's not showing on the Trainz Store page they probably haven't got the option available yet.

    Shane
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