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  1. If you're on build 114022 you need to download...

    If you're on build 114022 you need to download the manual patcher (see the first post).

    If you're not on that build, then run the patcher through the launcher.
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    Manual installer is for 114022 only. Then 114177...

    Manual installer is for 114022 only.
    Then 114177 go back to using the launcher patch installer.
  3. For SP4, my bet is that 100% of bugs not reported...

    For SP4, my bet is that 100% of bugs not reported by anyone or identified by our team will still not be fixed.

    However, the vast majority of bugs reported by our beta testers will be fixed.
  4. Thread: data loss

    by Tony_Hilliam
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    It won't be totally lost. Go back into your...

    It won't be totally lost. Go back into your backups folder to restore the old version
  5. It's not faulty if installed using the in-game...

    It's not faulty if installed using the in-game package download tools (either from Content Store or the Routes menu).
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    Oops - that release was timed with the release of...

    Oops - that release was timed with the release of SP4 which was meant to be last week but will now be next week. Sorry for the inconvenience.
    You can update to SP4 using the Beta patch stream.
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    You haven't mentioned what the errors are. We...

    You haven't mentioned what the errors are. We know that the issue is in your install. 3rd party are generally items that are with the CRG and not available on the DLS.
    Ultimately, if you create a...
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    Thanks for the report on the calendar John (of...

    Thanks for the report on the calendar John (of course you can close it before closing the filter window too).

    The errors reported "Failed to transcribe trainzmesh vertex format" indicate that the...
  9. Thread: data loss

    by Tony_Hilliam
    Replies
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    494

    Some other things to try. Check which layers...

    Some other things to try.
    Check which layers everything is in. Merge layers, try a Delete Missing assets. Try copying a blank section of terrain over the problem areas and relaying the tracks....
  10. Taking routes back to an earlier version may help...

    Taking routes back to an earlier version may help explain why some people have problems that no-one else experiences. This is a definite no-no. Even if it appears to work, I can assure you there are...
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    1. Install items using DLC packages or DLS. 2....

    1. Install items using DLC packages or DLS.
    2. Do not copy built-in or packaged content from one build to another using .cdp
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    Note that if items are in your database and you...

    Note that if items are in your database and you haven't done a db repair after deleting them, then redownloading may use the cached data.

    Payware not installed means simply that. However, the...
  13. Thread: data loss

    by Tony_Hilliam
    Replies
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    kuid:-25:1182 invisible track is fine here. The...

    kuid:-25:1182 invisible track is fine here. The problem is invariably that people copy content from one build to another and if the item is built-in, that process means you have no textures and the...
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    Check for updates > "Remind me next week". ...

    Check for updates > "Remind me next week".

    The current build is a Release candidate and so far no showstoppers have been reported, so updating now to the RC would also eliminate further...
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    Are there other examples of problems (other than...

    Are there other examples of problems (other than east of Trigger 828384)?

    Fwiw, that issu also appears in older versions as soon as you edit the track. There is an extra vertex across the road, so...
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    If you’re at 114022 then you need to use the...

    If you’re at 114022 then you need to use the manual patcher which you can download from the link provided.

    If you’re at 114281 then patch using the launcher.

    Any other build, let me know the...
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    Everyone who is an advocate of Trainz or spends...

    Everyone who is an advocate of Trainz or spends their money supporting us is valued. If our existing users spent more we’d be better off. There are literally hundreds of thousands of ex users who, if...
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    TRS19 SP4 Release Candidate 114400

    There's a "Release Candidate" build 114400 available for all our external beta testers.

    This should be the final version for this update, then we'll be switching your beta testing over to the S20...
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    "now the DLS is not working." >> It's working...

    "now the DLS is not working."
    >>
    It's working here.
    What isn't working for you? Website, Content Manger? Uploading only? Downloading?
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    For further clarity "modified" means "not...

    For further clarity "modified" means "not installed via DLS" (or via a DLC package). So simply installing from a .cdp will show Modified as well.
  21. jgiessen - Can you please find the missing...

    jgiessen - Can you please find the missing dependency(s) and let me know the name of the asset and the KUID.
    I suspect Andrea and DriverDave are to blame.
    Then check if you have multiple other...
  22. If you can find a reproduceable series of steps...

    If you can find a reproduceable series of steps to cause this to happen, we'll fix it. As John has said, it is possibly that you've been adding track to the session layer and therefore it isn't in...
  23. My guess is the db didn't know your user ID for...

    My guess is the db didn't know your user ID for some reason. Working fine here. Re-enter your details and recheck.
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    That's the plan - more likely TRS22. It will also...

    That's the plan - more likely TRS22. It will also depend upon how long it takes to polish everything, how well it is received by Trainz Plus and Gold Class members, and how many other features we may...
  25. Precache data generally isn't available for beta...

    Precache data generally isn't available for beta versions (this is then created in-game on the first load of the route).

    The ECML missing deps looks to only occur when other DLC is installed (so...
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