Trying to install the uk disk 1 for trs19 getting the following errors

constar261

Active member
Trying to install the uk disk 1 for trs19 getting the following errors

; <NULL> install-package "K:\UK Content Disk 1"
- <NULL> TADCopy> Unable to copy file k:/uk content disk 1/sc484f.tzarc to W:/TRS19 Content/packages/sc484f.tzarc (err 0x00000017)
- <NULL> Installation of the content package 'sc484f' failed due to immovable existing data.

At this point I have tried every trick in the book from turning off anti virus to running as admin to adding exceptions and it won't install. I paid for a working dvd installer for both ts19 and my built in content and that what I should have received. I want this rectified and/or some kind of compensation for this faulty installer and built in content install package.
 
Trying to install the uk disk 1 for trs19 getting the following errors

; <NULL> install-package "K:\UK Content Disk 1"
- <NULL> TADCopy> Unable to copy file k:/uk content disk 1/sc484f.tzarc to W:/TRS19 Content/packages/sc484f.tzarc (err 0x00000017)
- <NULL> Installation of the content package 'sc484f' failed due to immovable existing data.

At this point I have tried every trick in the book from turning off anti virus to running as admin to adding exceptions and it won't install. I paid for a working dvd installer for both ts19 and my built in content and that what I should have received. I want this rectified and/or some kind of compensation for this faulty installer and built in content install package.

There are two possibilities.

1) Your disc is bad - has something wrong with it as this has happened before. You can test this by reading the disk on another computer, or even try installing the program there. If it works then your DVD drive is hosed. A simple fix is a $29 new drive if they cost that much these days.

2) There's something wrong with your installing that's causing this.

The error message, written in the language of the computer Oracles, says this. Your package SC484f may very well be corrupted and require a reinstall before updating.

You need to go to your packages folder, delete anything belonging to SC484. Include the sc484a, b, c, d, e, etc.

Run a database repair.

Use the Download purchase items (going from memory on the exact wording) found under File menu on the Launcher.

Start up TRS19 to download the folder.

Once installed, try your update and see if that solves the problem.
 
I tired it again following your instruction and it didn't work same error

; <NULL> install-package "K:\"
- <NULL> TADCopy> Unable to copy file k:/UK Content Disk 1/sc484f.tzarc to W:/TRS19 Content/packages/sc484f.tzarc (err 0x00000017)
- <NULL> Installation of the content package 'sc484f' failed due to immovable existing data.
 
my cd drive installed the trs19 base and all the other files. and a game from cd os its not that.

What do I need to do or who can I talk to about getting a new trs19 install cd?
 
my K drive is the dvd disk driver
C: drive samsung pro 860 ssd 1TB with 873GB free
I: drive is my base game install ssd 232gb 51gb used 181gb free space
W: drive seagate SSHDD 12TB 7200rpm with 9.89GB free

Can someone tell me what the hell is going on?
 
my cd drive installed the trs19 base and all the other files. and a game from cd os its not that.

What do I need to do or who can I talk to about getting a new trs19 install cd?

Contact the helpdesk and ask for a new disc. 'Splain how the digital download works (saw other thread) and the disc has fits. You word it how you want. :)
 
I've tried importing from disc 5 times now going in and delteing the sc484 content folders and disabling win 10 security. here is my setup. my K drive is the dvd disk driver C: drive samsung pro 860 ssd 1TB with 873GB free I: drive is my base game install ssd 232gb 51gb used 181gb free space W: drive seagate SSHDD 12TB 7200rpm with 9.89GB free fx 9590 cpu, VC gtx 1080ti, ram ddr3 x32gb I think there data on the disk is damaged or it was an incomplete copy over. I want to request a new install cd set
 
; <NULL> TrainzUtil install-package "K:\"
; <NULL> install-package "K:\"
; <kuid2:515942:100169:13> <kuid2:515942:100169:13>
; <kuid2:515942:100169:13> <kuid2:515942:100169:13> has been found at a new location.
; <NULL> 1560737354678: Client edc932abdcb43510 refreshing DRM product listing (trainz-win32-simc-460)
; <NULL> betatest:sc386: 584
; <NULL> simc:45359: 114
; <NULL> simc:45369: 234
; <NULL> simc:45370: 185
; <NULL> simc:45373: 206
; <NULL> simc:45374: 120
; <NULL> simc:45381: 169
; <NULL> simc:sc025: 511
; <NULL> simc:sc025-dep: 829
; <NULL> simc:sc033: 10
; <NULL> simc:sc033:420: 30
; <NULL> simc:sc033:430: 15
; <NULL> simc:sc083: 11
; <NULL> simc:sc083:420: 12
; <NULL> simc:sc083:430: 6
; <NULL> simc:sc118: 109
; <NULL> simc:sc118:420: 51
; <NULL> simc:sc118:430: 51
; <NULL> simc:sc155: 124
; <NULL> simc:sc234: 23
; <NULL> simc:sc234:430: 12
; <NULL> simc:sc236: 456
; <NULL> simc:sc237: 271
; <NULL> simc:sc237-420: 0
; <NULL> simc:sc237-dep: 891
; <NULL> simc:sc237-dep-420: 0
; <NULL> simc:sc237-dep:420: 880
; <NULL> simc:sc237-dep:430: 0
; <NULL> simc:sc237:420: 7
; <NULL> simc:sc237:430: 64
; <NULL> simc:sc242: 20
; <NULL> simc:sc242:430: 17
; <NULL> simc:sc244: 18
; <NULL> simc:sc244:420: 46
; <NULL> simc:sc244:430: 17
; <NULL> simc:sc264: 20
; <NULL> simc:sc264:430: 15
; <NULL> simc:sc274: 2054
; <NULL> simc:sc274-420: 0
; <NULL> simc:sc274-dep: 2191
; <NULL> simc:sc274-dep-420: 0
; <NULL> simc:sc274-dep:420: 1625
; <NULL> simc:sc274-dep:430: 968
; <NULL> simc:sc274-dep:450: 968
; <NULL> simc:sc274:420: 8
; <NULL> simc:sc274:430: 6
; <NULL> simc:sc276: 604
; <NULL> simc:sc276-dep: 1568
; <NULL> simc:sc284: 2924
; <NULL> simc:sc284-420: 0
; <NULL> simc:sc284:420: 11
; <NULL> simc:sc284:430: 415
; <NULL> simc:sc297: 1457
; <NULL> simc:sc298: 53
; <NULL> simc:sc298-420: 0
; <NULL> simc:sc298-dep: 372
; <NULL> simc:sc298-dep-420: 0
; <NULL> simc:sc298-dep:420: 365
; <NULL> simc:sc298-dep:430: 6
; <NULL> simc:sc298:420: 7
; <NULL> simc:sc298:430: 9
; <NULL> simc:sc350: 39
; <NULL> simc:sc365: 48
; <NULL> simc:sc367: 244
; <NULL> simc:sc368: 100
; <NULL> simc:sc372: 959
; <NULL> simc:sc379: 918
; <NULL> simc:sc382: 21
; <NULL> simc:sc383: 81
; <NULL> simc:sc384: 119
; <NULL> simc:sc386: 587
; <NULL> simc:sc388: 140
; <NULL> simc:sc390: 7
; <NULL> simc:sc398: 724
; <NULL> simc:sc407: 2701
; <NULL> simc:sc408: 192
; <NULL> simc:sc409: 149
; <NULL> simc:sc430: 86
; <NULL> simc:sc432: 153
; <NULL> simc:sc441: 808
; <NULL> simc:sc444: 580
; <NULL> simc:sc450: 65
; <NULL> simc:sc457: 21
; <NULL> simc:sc464: 12
; <NULL> simc:sc469: 130
; <NULL> simc:sc471: 188
; <NULL> simc:sc474: 142
; <NULL> simc:sc484: 533
; <NULL> simc:sc485: 249
; <NULL> simc:sc486: 451
; <NULL> simc:sc490: 1059
; <NULL> simc:sc491: 351
; <NULL> simc:sc498: 57
; <NULL> simc:tdd023: 2552
; <NULL> simc:tdd024: 4468
; <NULL> simc:tdd029: 87
; <NULL> simc:tdd035: 114
; <NULL> simc:tdd043: 33
; <NULL> simc:tdd043:430: 17
; <NULL> simc:tdd045: 85
; <NULL> simc:tdd045:420: 62
; <NULL> simc:tdd045:430: 30
; <NULL> simc:tdd051: 89
; <NULL> simc:tdd051:430: 45
; <NULL> simc:tdd054: 182
; <NULL> simc:tdd054:420: 172
; <NULL> simc:tdd054:430: 85
; <NULL> tane: 23070
; <NULL> tane-beta: 11469
; <NULL> tane-sp3-beta: 939
; <NULL> trainzgamepass: 0
; <NULL> trs19: 3148
; <NULL> trs19-beta: 2652
; <NULL> 1560737476256: Client refresh complete
; <kuid2:82412:23152:1> <kuid2:82412:23152:1>
; <kuid2:82412:23152:1> <kuid2:82412:23152:1> has been found at a new location.
; <kuid2:82412:612627:1> <kuid2:82412:612627:1>
; <kuid2:82412:612627:1> <kuid2:82412:612627:1> has been found at a new location.
; <kuid:661281:44158> <kuid:661281:44158>
; <kuid:661281:44158> <kuid:661281:44158> has been found at a new location.
; <kuid:146087:60215> <kuid:146087:60215>
; <kuid:146087:60215> <kuid:146087:60215> has been found at a new location.
; <kuid2:82412:611161:2> <kuid2:82412:611161:2>
; <kuid2:82412:611161:2> <kuid2:82412:611161:2> has been found at a new location.
- <NULL> TADCopy> Unable to copy file k:/UK Content Disk 1/sc484f.tzarc to W:/TRS19 Content/packages/sc484f.tzarc (err 0x00000017)
- <NULL> Installation of the content package 'sc484f' failed due to immovable existing data.
; <kuid2:605579:100536:3> <kuid2:605579:100536:3>
; <kuid2:605579:100536:3> <kuid2:605579:100536:3> has been found at a new location.
; <NULL> 1560738917924: Client edc932abdcb43510 refreshing DRM product listing (trainz-win32-simc-460)
 
My copy arrived today.
Tried all the suggestions.
When I tried to install from the desktop I got the message "this application is damaged" please re download.
Frank
 
I have also had the sc484f.tzarc error while trying to install TRS19 from the DVD version. N3V support suggested that I copy the file to a folder on my HDD, pointing the "Install Purchased Items From Disk" to that folder. This seems to have worked, with all tzarc files from the DVDs installed to each of my PCs. The issue I now have (raised in another thread) is the Installed, Payware (Not Active) issue.
 
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