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BNSF650
February 19th, 2012, 02:21 PM
Does anybody know how to get a hold of them about a order you bought? I bought the BNSF SD70MAC pack in BN Colors but i forgot to download the second unit with the BNSF Patch and now it wont let me. Anybody know how to get in touch with them about this issue?

Dermmy
February 19th, 2012, 02:25 PM
Maybe 'Contact Us' on their home page?

sales @ jointedrail.com (no spaces)

I read somewhere there were some issues with the site during an update, they will get you sorted...

BNSF650
February 19th, 2012, 02:30 PM
Yea i tried that but still having no luck.



Maybe 'Contact Us' on their home page?

sales @ jointedrail.com (no spaces)

I read somewhere there were some issues with the site during an update, they will get you sorted...

shaneturner12
February 19th, 2012, 03:26 PM
See if you can contact the user yutzk. This user handles customer service for Jointed Rail, as well as possible a few others.

Shane

EDIT: Also try emailing support <at> jointedrail.com. (no spaces, replace <at> with @)