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btvfd
January 14th, 2012, 03:49 PM
Hello all:
I'm sure someone knows where this belongs but in the mean time here is my question.

I have a piece of content that has been approved and should have been availible to download in 6 hours per the email sent to me but I see this statment on the planet auran my content page:
Available soon, currently unlisted, now the problem is that it has been downloaded 30 times but does not appear on the DLS.
This was uploaded on Jan 13 and approved on the 14th 2012.
How is it being downloaded and from where as i can not even see it on the DLS?
Any imput would be nice.
Many thanks in advance.
BTVFD

shaneturner12
January 14th, 2012, 03:55 PM
Even if it is unlisted, it may still be downloadable via Content Manager if one knows it's KUID number or possibly name.

Shane

btvfd
January 14th, 2012, 04:02 PM
ok but I am the only one that knows about it and i haven't told anyone else.

I will look for it there as I have it hard loaded, I guess i will have to save it and erase from CMP then try and download it that way.
thank you for the info

shaneturner12
January 14th, 2012, 04:04 PM
Anything can happen - that usually happens if the KUID in question is a dependency of another item.

Shane

btvfd
January 14th, 2012, 04:05 PM
Awwwww yes. I see it now.
Thank you very much

shaneturner12
January 14th, 2012, 04:26 PM
It's OK.

Shane