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View Full Version : Purchased "corrupt" Trainz Sim 12 from Amazon.com



craqfu
November 20th, 2011, 11:44 PM
I keep getting corrupt source file errors while trying to install game.Have downloaded game several times with same results.Would someone please help
me with my quandary.
Thanks

steve123
November 20th, 2011, 11:58 PM
How many times is it stated in this forum not to get Trainz anywhere else but Auran/N3V, i don't mean to sound harse but people need to do some homework before they rush into things.

you will have to contact the people to whom you purchased it of,
i would be looking for a refund and then download it from Trainz shop

review review review
steve

leeferr
November 21st, 2011, 12:05 AM
I doubt that anyone here is going to be able to help you with your problem. You probably need to go through the hassle of getting a refund and then I recommend purchasing it directly from N3V.

The age old story....Buyer Beware

Mike

craqfu
November 21st, 2011, 12:24 AM
something else,I am an impulsive SOB,and your replies are correct.
Watch from where you buy.Thanks fellows!!

Jokel317
November 21st, 2011, 12:27 AM
Id try maybe downloading it again your internet connection possibly timed out and that is known to corrupt otherwise good files. I bought Trainz 2009 from Amazon as a digital download and am quite happy with the service. But if that fail`s then I suggest try get a refund.

AJ_Fox
November 21st, 2011, 12:35 AM
That happened to me recently. I had the option of downloading the software all at once or individual packets. The automatic all at one time did the same to me that you described happened to you, so I recommend if you have this option, do the individual packets because that then solved the problem.

Cheers and Good Luck

AJ

RRSignal
November 21st, 2011, 01:52 AM
I'm curious to know the outcome because the cryptic AmazonGSDownloader should, at least, ensure a good download. I've noted in the past that there is really no legitimate reason why Amazon requires it ... and, let's not even go into the fact Amazon never discloses prior to purchase that this is a required download nor what it does, nor even why they consider it necessary - but you'd think it could handle this basic task. This is even more troubling.

Mikej
November 21st, 2011, 08:13 AM
Should you decide to get a refund and purchase from Auran go to Aurans home page and click on shop. You should see TS12 listed with your choice of a PRR T-1 trainset, Dutchess set or Blue Comet set included free of charge.
Mike

craqfu
November 21st, 2011, 09:41 PM
again for the responses.Amazon will refund my money,which they say normally does not happen with software.I assume all the scratch I have spent on their
software swayed this outcome.
As for their "required downloader",one could reasonably expect an error free
outcome,and I tried 3 times to accomplish that.
Nuff of that....I am taking Mike's suggestion and downloading my first venture
in a Train Sim from Auran. I became a flyer since I finally put a bigger motor
in my PC, but also a 52 yr old German who remembers that warm white steam
as a Locomotive passed under the overpass in my home town of Darmstadt when I was 7 or 8 yrs old.
Jensen

leeferr
November 22nd, 2011, 12:38 AM
Good luck to you and I highly recommend purchasing directly from N3V, either the digital download version or the boxed version. I prefer the boxed version, but in today's world of impatience, I guess that a large number of people opt for the digital download.

Mike

normhart
November 22nd, 2011, 01:36 PM
I purchased both TS12 and TS2010 digital download from Amazon US without any issues.

I also purchased Murchison 2 digital download also without issues.

Amazon Customer Service is one of the most responsive and sympathetic CS departments I've ever had to deal with.

Just sayin' ;)

Norm

kamran
November 22nd, 2011, 01:57 PM
so i purchased ts 2010 directly from auran but from the very first day i am receiving msg that"source file is corrupt"
i downloaded my game 3 times with the help of download manager reinstall my window direct x and all other related software but it still says source file is corrupt
now what should i do now?
should i claim refund ?
its been 3 month s since i purchased the game but never make it able to run i also submitted 3 tickets to helpdesk regarding this issue but never receive any reply from them

JCitron
November 22nd, 2011, 08:47 PM
so i purchased ts 2010 directly from auran but from the very first day i am receiving msg that"source file is corrupt"
i downloaded my game 3 times with the help of download manager reinstall my window direct x and all other related software but it still says source file is corrupt
now what should i do now?
should i claim refund ?
its been 3 month s since i purchased the game but never make it able to run i also submitted 3 tickets to helpdesk regarding this issue but never receive any reply from them

Kamran,

You need to use a file download manager to help with the downloads particularly if you have a spotty internet connection. With the DL manager, it will be able to pick up where it left off should your connection fail.

N3V suggests using Free Download Manager, which is actually a nice little program to have.

I doubt you'll get a refund from N3V.

John

trainboy4449
November 23rd, 2011, 02:44 PM
the download version works fine from Auran, it just took me two days to install:p

mity22
November 24th, 2011, 08:25 AM
Personally I would never buy Trainz from anyone other than Auran that being said I do not like the download versions as once I tried it and it caused issues with my former PC. I stick to disk its better.