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binrat
July 2nd, 2011, 01:15 PM
I KEEP TRYING TO DOWN LOAD LAYOUT ON DOWNLOAD STATION KEEP GETTING CANT DOWNLOAD SERVER FULL TRY LATER CAN SOME ONE HELP PLEASE . BIN RAT

shaneturner12
July 2nd, 2011, 01:30 PM
If you do not have an active First Class Ticket, all you can do is keep trying, as the free server(s) are generally full at various times of the day.

If you do have a First Class Ticket, make sure it is activated - if necessary, clear out your download helper list in Content Manager and change your password in your Planet Auran profile (you can re-enter the same one)

Shane

aardvark1
July 2nd, 2011, 01:55 PM
Shane,

Do you have the link to the sever load graph?

It may help.

Thanks,
Ron

shaneturner12
July 2nd, 2011, 02:00 PM
Certainly.

http://www.auran.com/planetauran/FTP_Status_Log.php

Shane

aardvark1
July 2nd, 2011, 02:08 PM
Thanks Shane,

Looks like the free server has some issues.

Regards,
Ron

shaneturner12
July 2nd, 2011, 02:11 PM
I was thinking that - based on the last 24 hours, only 7 of the free server slots have been not full (out of 24).

N3V need to have a look at that soon, before we end up with more negative threads about it.

Shane