View Full Version : Lost Program

December 20th, 2009, 09:59 AM
Due to a hard drive failure, I lost all data including my 2009 Trainz WBE. Does anyone know what I need to do to download another versin of it? I originally did a digital download and I see the download in the invoice (order history) but I can't seem to download it.

December 20th, 2009, 10:18 AM
Trying to get content from the DL station with an FTP client, I thought I saw the whole prog on on Auran FTP server- may have only been service packs though... you will need all the info though which SHOULD be on your Planet Auran profile- look for FTP settings.

Failing that- and I am assuming it is Steam you are trying to DL from?- contact them or contact Auran- indeed try DLing the prog from the auran site

December 20th, 2009, 04:52 PM

Go to Planet Auran and click on Order History and then click on the order number for 2009. This will open up a page with a download link on it amongst other things. I've just tried it and it got the download file box without any problems.



December 21st, 2009, 06:53 PM
I think the issue for me was trying to download through Firefox rather than Internet Explorer. Smooth download.

Thanks to both of you