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k7ql
January 28th, 2008, 08:55 PM
After playing with the TRAINZ demo, I ordered the TRAINZ Collection on the Auran website. I paid through PayPal. It's been about a week and a half and the order status says it's still waiting for PayPal. I've emailed shop@auran.com but as yet have received no answers.

I've been reading about Auran's problems, but was hoping it wouldn't affect my order. I love this sim and sure hope it wasn't money into the wind. :'(

Anyone have any more info than I do...?

Thanks, Bill C.
Newbie

Ferngren
January 29th, 2008, 05:31 AM
Happened to me last time I ordered. Checking PayPal account showed the payment was never done. Had to contact Auran to get a new payment-link, after that package came in a week.

Have a look at you PayPal status.

Spruce
January 29th, 2008, 02:48 PM
I ordered a FCT from the shop and got this strange invoice.

No Tickets found. Now what does that mean! I was hoping for a better download speed after 12 hours or so.

Has the FCT system been discontinued?

Purchase Date : 05:24, 27 January 2008 AEST

CODE TITLE PRICE # SUBTOTAL FCTSUB01 Trainz First Class Ticket - 3 Month Subscription
No Tickets Found! GBP£ 5.50 1 GBP£ 5.50 TRAINZ24 Trainz Routes Volume 3 & 4 GBP£ 7.99 1 GBP£ 7.99 DLV6 Air Mail 1 GBP£ 4.95 TOTAL : GBP£ 18.44

k7ql
January 29th, 2008, 05:15 PM
If you pay through PayPal ( at least from the US) there is a go between before auran gets the dollars. I e-mailed the 'go betweeen' ( Christopher Cordes ccordes@cordessoftware.com ) and he apologized... said he would straighten it out. My account now says "Pending" on the auran website. Lets see if it makes it all the way to "shipped".

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Birth is terminal...