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Greg_Hargreaves
January 9th, 2008, 07:49 PM
Thank you very much for your hard work. We can be a difficult crowd to please.

Geoffhope
January 10th, 2008, 03:40 AM
Thanks Guys, I have been off line for a while due to working away from home,I thought I had problems unique to me, don't bothe replying to my email Spaid.
Geoff Hope:sleep:

Johnda1237
January 10th, 2008, 09:06 AM
Thanks Aiden,

I appreciate the info. Hopefully you folks will get it back up soon.

miraoister
January 10th, 2008, 10:31 AM
Because my computer crashed 2 days ago during a download i thought i corrupted my copy of download helper! so i deleted it hoping to reinstall it today but alas i cant download that either!

oh wo is me!

angelah
January 10th, 2008, 10:48 AM
Hi Aiden,
No worries, I am sure you are doing all you can to get things on an even keel again. We can all manage in the meantime, it's not the end of life as we know it!

Angela

transitguard
January 10th, 2008, 10:52 AM
OH NO, DLS DOESN'T WORK. THE END IS NEAR! :hehe: (just joking)

CasyJ
January 10th, 2008, 12:48 PM
Hi Aiden,
No worries, I am sure you are doing all you can to get things on an even keel again. We can all manage in the meantime, it's not the end of life as we know it!

Angela

Unless of course Trainz IS your life:D (which fortunately is not mine).

crman123
January 11th, 2008, 03:42 AM
I've been getting "server full" messages for the past 4 days or so, and I have a FCT! Any ETA on when these problems will be solved?

psycho_aussie
January 11th, 2008, 06:05 AM
I thought something was funny when I started getting random "glitches" in TRS06 CMP and TC CMP.

Thanks for the heads up Aidan.

Chris

Wowie
January 11th, 2008, 12:20 PM
Hi all im new here,
I want to try to download the NZR 2 track level crossing but the DLS still not works.
As you know another link to this download, please tell me then.;)

shaunhavenhand
January 11th, 2008, 12:26 PM
I bought trains classics yesterday and been trying to download since then, thinking it was my end lol, I think its a case of sit this one out. Hope u crack the problem soon guys..:'(

Andrew
January 11th, 2008, 06:15 PM
But with the demise of Auran maybe this is the end. Who pays the bills for the considerable bandwidth for the DLS?

I have a FCT as a result of a Christmas present upgrade and now can't get anything.

And why are new registrations for the forum disabled?

CasyJ
January 11th, 2008, 06:20 PM
But with the demise of Auran maybe this is the end. Who pays the bills for the considerable bandwidth for the DLS?

I have a FCT as a result of a Christmas present upgrade and now can't get anything.

And why are new registrations for the forum disabled?

They aren't disabled. The link is obsolete and will not work. There is an alternate link.
As for paying the bills, the whole purpose of the Great Shakedown was to cut costs and increase profits. Hopeful this will happen barring any other consumer marketing foul ups.

bendecro
January 11th, 2008, 07:38 PM
If the server has been down for two days - I dont think the word "just" is the propper phrase. your DL-station service are worldwide 24 hous a day. And it is supposed to server your costomers, both paying and non paying. In my world, a commercial server being down for that period of time, indicates big problems, og a lack of professionalisme. Could you please see to it, thanks.

psycho_aussie
January 12th, 2008, 12:46 AM
Originally posted by bendecro
[/B]If the server has been down for two days - I dont think the word "just" is the propper phrase. your DL-station service are worldwide 24 hous a day. And it is supposed to server your costomers, both paying and non paying. In my world, a commercial server being down for that period of time, indicates big problems, og a lack of professionalisme. Could you please see to it, thanks.[/B]

The last time I checked, the DLS server was located in the US. Auran, on the otherhand, is in Australia, so unfortunately if the problem is hardware based, Auran is at the "mercy" of someone else. Honestly, and I mean no offence to anyone, but some patience would be greatly appreciated.

Chris

CSX5220
January 12th, 2008, 01:54 AM
"Honestly, and I mean no offence to anyone, but some patience would be greatly appreciated."

'Patience' what is that? :hehe:

One thing I've noticed, while it's being connected on line with a SLOW, and I mean SLOW internet connection, or waiting at a Stop signal for 10hrs while I'm at work, the more time you keep looking for an outcome the slower it will take. To me its like the old phrase "The pot wont boil any quicker if you stand there and watch it!!"

regards:wave:
Mike S.

Patricia_B
January 12th, 2008, 03:41 AM
Hello,

Yes patience is needed not problem!

But for the people who have in ticket FCT, Ben days
Turn and turns!

Thus the question is what Auran thinks of giving the meters of up to date days at the moment Breakdown bus soon my ticket FCT is at 0 days.

In fact I you recall that despite everything these is services that Auran proposes And must provide this paying service seen that the customer to be paid in service, and to compensate

If there is in problem!!! (See according to the legislation in strengths)
I it is that Auran with problems financier, but if it continues to propose a service

Of service paying it must make in maximum to solve this problem, because currently That surely do not help them if Auran remains in in Total silence.
I you thank much for it

-------

Bonjour,

Oui il faut de la patience pas de problème !

Mais pour les personnes qui ont en ticket FCT , ben les jours
Tourne et tourne !

Donc la question est ce que Auran pense remettre les compteurs de jours à jour au moment De la panne car bientôt mon ticket FCT est à 0 jours.

En fait je vous rappel que malgré tous c’est une prestations que Auran propose et doit fournir cette prestation payante vue que le client à payer en service, et de compenser si il y a en problème !!! (A Voir selon la législation en vigueurs)

Je c’est que Auran à des problèmes financier, mais si il continue de proposer une prestation de service payante il doivent faire en maximum pour résoudre ce problème, car actuellement cela vas sûrement pas les aider si Auran reste dans en silence Total.

Je vous en remercie beaucoup

Patricia_B

Johnda1237
January 12th, 2008, 09:02 AM
Good morning folks.

Just to let you know it is 8:55am here in the USA on Saturday and I tried to access the DLS. Got to the site, picked a file, but the server still will not send it. I stopped the feed before it screwed up my Content Manager as it did a couple of days ago.:'(

Since I haven't heard anything further from the folks at Auran and see no notices posted, I am assuming that the problem is really a major problem and they have no information for us. I hope they can fix it.

Conrail45
January 12th, 2008, 11:03 AM
Good morning folks.

Just to let you know it is 8:55am here in the USA on Saturday and I tried to access the DLS. Got to the site, picked a file, but the server still will not send it. I stopped the feed before it screwed up my Content Manager as it did a couple of days ago.:'(

Since I haven't heard anything further from the folks at Auran and see no notices posted, I am assuming that the problem is really a major problem and they have no information for us. I hope they can fix it.

I hear ya! I was just about to get some of the best things id seen on the DLS, right before I started, I think, It said server full!lol:hehe: , but:'(
I want to give moment of appretiation, how ever you spell it, for the people at auran, working the butts off, while we just click and wait.Good work guys, hope the problems fixed soon!:wave: :clap: ;)

CasyJ
January 12th, 2008, 12:30 PM
I want to give moment of appretiation, how ever you spell it, for the people at auran, working the butts off, while we just click and wait.Good work guys, hope the problems fixed soon!:wave: :clap: ;)

I'm visualizing one very frustrated-looking techician with a soldering iron weaving his way through a multicolored jungle of wires.

dzien50
January 12th, 2008, 12:58 PM
I think we deserve at least a daily update as to the current situation and what is happening, its been a few days now, so how serious is it ?
PJ

francis90km
January 12th, 2008, 01:01 PM
Thank you Patricia B Well Said! Auran is working in fix the problem, let's see what happens:wave: I am sad I can't work on my new subway route, I needed some content from DLS! OH well, I guess we have to wait. :'( Today is saturday and is time to have fun! :'(

francis90km
January 12th, 2008, 01:12 PM
Until DLS returns I am going to take a ride from New Haven to New york on board of amtrak on my route New haven line(MTA):cool: . Maybe I will stop in Stamford and Use other Services!:wave: See ya in NY:D

Greg_Hargreaves
January 12th, 2008, 03:54 PM
"I am going to take a ride from New Haven to New york on board of amtrak on my route New haven line."

Wouldn't happen to have an second ticket for the ride would ya? :D

Heppy
January 12th, 2008, 06:08 PM
Could somebody at Auran please give us an update as to when normal DLS service will be returned.

People do have patience, if you keep them informed.

Peter

cvkiwi
January 12th, 2008, 06:41 PM
the one things that peevs people more than anything is LACK OF COMMUNICATION and you seem to be a prime example on what NOT to do a wee note of apology etc..... would go a long way itstead you treat us like mushrooms ....... keep us in the dark about eveything and also as you may reading the other replies people like myself with purchased FCT's wonder do we credited for the lost days, seeing as it is not at our fault for the downtime ??
a note of some sort ??? soon ?? thanx
I mean i do think you owe us some sort of expalnation ?? :(

OzBoz
January 12th, 2008, 06:51 PM
I mean i do think you owe us some sort of expalnation ?? :(
How about "Our staff have been reduced from 70 to 3 and we are in the hands of a liquidator".

CasyJ
January 12th, 2008, 06:56 PM
How about "Our staff have been reduced from 70 to 3 and we are in the hands of a liquidator".

If that's the case, then customers are owed at least an explanation instead of misleading responses like "It's Being Fixed" and "It Will Return Soon".

OzBoz
January 12th, 2008, 07:25 PM
If that's the case, then customers are owed at least an explanation instead of misleading responses like "It's Being Fixed" and "It Will Return Soon".
Neither of those statements have been made by Auran. What they have said is "the problem is being addressed" and "Currently acting on it" and "hope it will be fixed soon" Of course, you can interpret that any way you wish.

What we have to remember is that Auran now has only a skeleton staff, and they are in the hands of a liquidator. I see nothing in what they've said that guarantees a return to normal service. They have chosen their words wisely because, worst case scenario, they might be out of business next month.

I think explanations and apologies to the punters would be very low on their list, when they're facing the possibility of oblivion.

Zwabberaar
January 12th, 2008, 07:30 PM
I think you are spot-on OzBoz. I hope the few Trainz people at Auran can go on and get the Trainz running again. I suppose we all should just wait and see what happens. Perhaps speak some words of encouragement to the crew instead of the bickering, blaming, flaming and whining because the DLS doesn't work for a few days.

OzBoz
January 12th, 2008, 07:35 PM
I think you are spot-on OzBoz. I hope the few Trainz people at Auran can go on and get the Trainz running again. I suppose we all should just wait and see what happens. Perhaps speak some words of encouragement to the crew instead of the bickering, blaming, flaming and whining because the DLS doesn't work for a few days.
Well said.

psycho_aussie
January 12th, 2008, 07:52 PM
There's also the fact that it's the weekend here, and Auran doesn't really work on the weekend, oh and the fact that the server is located in the US, and Auran relies on being given word on how things are progressing over there. They need time, and many people are impatient and want things done yesterday.

Doesn't work that way, unfortunately...

Chris

CasyJ
January 12th, 2008, 07:56 PM
Neither of those statements have been made by Auran. What they have said is "the problem is being addressed" and "Currently acting on it" and "hope it will be fixed soon" Of course, you can interpret that any way you wish.

What we have to remember is that Auran now has only a skeleton staff, and they are in the hands of a liquidator. I see nothing in what they've said that guarantees a return to normal service. They have chosen their words wisely because, worst case scenario, they might be out of business next month.

I think explanations and apologies to the punters would be very low on their list, when they're facing the possibility of oblivion.




You are absolutely correct, they owe us nothing. Who are we to complain about service being down and not a word of explanation. Who do we think we are to make such an imperious assumption? Did the crew of the Titanic owe the passengers anything when they jump ship and left them to flounder? Of course not! They had other priorities than the well being of the people, mainly saving their own donkeys and leaving everyone else to find their own passage off. So with that in mind, I think I will just wait until the last iceberg passes and abandon ship. Oh, and I'll be sure to post several "I'm Leaving" messages as well.

[This has been a paid non-political message by the Committee to Leave The Auran Forums]

Hot_Box_Detector
January 12th, 2008, 08:07 PM
I think the FCT is US $9.95 PER YEAR. Very cheap,in my opinion, for access to tens of thousands of items. I would gladly pay $9.95 PER MONTH for better speed/service. As a former communications technician for the CN, I guarantee our servers were never down more than a few minutes. It was #1 priority if they went down. But, we were running a real railroad, not a virtual one.
Oh, well, wait and see. :eek:

Zwabberaar
January 12th, 2008, 08:09 PM
You are absolutely correct, they owe us nothing. Who are we to complain about service being down and not a word of explanation. Who do we think we are to make such an imperious assumption? Did the crew of the Titanic owe the passengers anything when they jump ship and left them to flounder? Of course not! They had other priorities than the well being of the people, mainly saving their own donkeys and leaving everyone else to find their own passage off. So with that in mind, I think I will just wait until the last iceberg passes and abandon ship. Oh, and I'll be sure to post several "I'm Leaving" messages as well.

[This has been a paid non-political message by the Committee to Leave The Auran Forums]

You are actually comparing the death of more then 1500 people with the DLS being down for a few days?

I guess its indeed time you bail out from here.

AJ_Fox
January 12th, 2008, 08:16 PM
No need to get contentious here guys.

Cheers

AJ

CasyJ
January 12th, 2008, 08:31 PM
No need to get contentious here guys.

Cheers

AJ

You're right. I'm declaring a moratorium on my rants and just will sit it out like the rest of us, as there is is nothing more to be said about it.

CasyJ
January 12th, 2008, 08:34 PM
You are actually comparing the death of more then 1500 people with the DLS being down for a few days?

I guess its indeed time you bail out from here.

A harsh comparison, but apt considering the dependence of people on the DLS for their projects, many of which are payware.

zatovisualworks
January 12th, 2008, 08:38 PM
;) Just it's curious to highlight the fact that humble content creators and contributors to the DS (gratis et amore) are the ones who are not complaining about. Just a Saturday evening remark! That's the spice of life! :hehe:


The system says my message is too short :hehe: Longer now!

OzBoz
January 12th, 2008, 09:09 PM
Did the crew of the Titanic owe the passengers anything when they jump ship and left them to flounder? Of course not! They had other priorities than the well being of the people, mainly saving their own donkeys and leaving everyone else to find their own passage off.

Sorry Moderators,

...but I couldn't let that load of garbage go unchallenged. Apart from being a gross insult, it is not even accurate. Do not rely on Hollywood for historical facts. Read some of the accounts of survivors and check the figures.

Of all the passengers on board, 61% perished, and of the crew 76%. Of the total of 1495 souls who perished, 686 of them were crew. Most of the lifeboats were not even full, so the crew didn't make a very good job of "jumping ship"

Mods, I'm hoping for the right of reply to correct a mangling of history, but if you delete, I will understand. In that case I will PM the poster.

Cheers

OzBoz
January 12th, 2008, 09:13 PM
No need to get contentious here guys.

Cheers

AJ
With all due respect AJ, a scandalous allegation has been made, in the most insulting and sarcastic tone, based on no facts at all. Someone needs to straighten that out.

Cheers

Johnda1237
January 12th, 2008, 11:11 PM
Well, THAT was an interesting exchange! While all those words were flashing back and forth I noticed something that did catch my eye...

Someone said that Auran is in the hands of a liquidator. (sounds of brakes screeching) Whoa! A LIQUIDATOR?? What the heck is that, something like a terminator? :eek: This does not sound good to me, perhaps someone with proper knowledge of what is going on would like to enlighten us as to what this means.

sethmcs
January 12th, 2008, 11:41 PM
Well, THAT was an interesting exchange! While all those words were flashing back and forth I noticed something that did catch my eye...

Someone said that Auran is in the hands of a liquidator. (sounds of brakes screeching) Whoa! A LIQUIDATOR?? What the heck is that, something like a terminator? :eek: This does not sound good to me, perhaps someone with proper knowledge of what is going on would like to enlighten us as to what this means.

See Here: http://palgn.com.au/article.php?id=9823

AJ_Fox
January 12th, 2008, 11:46 PM
OK All

I'm closing this thread after a couple of reports about it. We're all friends here so let's try to act like it.

Cheers

AJ