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KotangaGirl
March 19th, 2018, 05:32 AM
At the moment my TS2009 Content Manager keeps telling me that the server is full and I should try again later. It's been like that for the past 3 days so that would have to be one huge server overload. I don't see any announcements about server downtime so I was wondering if it was just me or are other people having the same problem.

hiawathamr
March 19th, 2018, 06:59 AM
No mate its not full, but according to the timeline, TS2009 isn't registered to your account, so that too will play a role in accessing the DLS

KotangaGirl
March 19th, 2018, 07:06 AM
Now that's really odd since I've got TS2009 and TS2012 registered on this site as well. I'll have to investigate that.

shaneturner12
March 19th, 2018, 07:27 AM
You may need to contact the Helpdesk by putting in a support ticket regarding that.

Shane

KotangaGirl
March 19th, 2018, 07:49 AM
Thanks for the suggestion Shane. It's very much looking like I'm going to need to do that.

hiawathamr
March 19th, 2018, 08:23 AM
Sometimes the older versions of Trainz don't appear on the timeline for some reason, so contacting the help desk is the best option as they can do the being the scenes updates, something that we can't do.

It happens, anyway good luck and hope you can get it working

Griphos
March 19th, 2018, 08:54 AM
This is happening to me as well. I only have TANE. Why should not having any other versions registered affect access to the DLS? I was granted access without restrictions with my purchase of TANE.

oknotsen
March 19th, 2018, 09:32 AM
Why should not having any other versions registered affect access to the DLS?Two reasons:


Not having a game registered will result in not having access to the DLS.
She was talking about TS2009. That version is no longer supported so (by default) has no access to the DLS unless...

You have a supported version of the game registered (to the same account)
You have an active FCT (on the account you registered the game to)



Since the lists of stations next to her name does not show TS2009, he either...

... does not have registered
... has the game registered but to a different account
... has an account problem that makes TS2009 not show up (and/or causes his DLS access to not work)


I have downloaded content from the DLS an hour ago (so between yours and her post), so I doubt that is the issue. I do have an active FCT though.

Griphos
March 19th, 2018, 01:38 PM
Your response doesn't really address my question or the problem, since I'm a registered TANE user and the OP is as well and we both experience the issue. If I keep trying, it eventually downloads. Some days, no issue. Yesterday, for example, lots of issues. I don't think you checking it once shows it's not a server side problem.

I asked why would not having OTHER versions of the game registered affect access to the DLS. The OP has TANE registered, according to his/her? timeline. The response made was that because TS2009 is not registered, it affects access to the DLS. This doesn't make sense to me. I can check all the boxes for all the versions and more stuff shows and I can download any of it (when the download is working). Not having an older version of the sim shouldn't affect access to the DLS.

The error message I get is I need to check my user login details (or something like that). My details are fine in the Settings/Internet menu and show me as logged in successfully and my username and password as correct.

So, something is fishy in Denmark, and I don't think it's our registration info.

hiawathamr
March 19th, 2018, 02:50 PM
Not registering it doesn't affect the web page version of the DLS, but the DLS through content manager is affected (unless you a FCT activated or a supported version, like oknotsen said). It also shows other Trainz users that yes your copy is legal, and therefore, others will offer more help. Not having it registered usually drives the users away from your question and will ask you to register it. Reason for this is in the past, some got Trainz illegally and tried to use the DLS, but couldn't and asked for help because of it (it keeps going).

in short, it just tells the rest of us that yes, your copy isn't pirated; yes its a legal copy of Trainz.

Hope it gives you an idea tho

Cheers,

Griphos
March 19th, 2018, 03:08 PM
Okay, that's fine. But how does that help solve the problem some of us are having with both the CM and website DLS?

Both of us in this thread that have the problem are registered users of TANE at least.

Heinrich505
March 19th, 2018, 05:17 PM
Something is definitely odd. I was unable to download anything yesterday, even though properly logged in/registered.

I just now downloaded a BN F7B from the Content Manager, and things worked perfectly. I decided to download a second BN F7B and I get this error message:

; <NULL> Searching asset 'BN F7B (725)'
; <NULL> Skipping fully installed asset 'f7b'
; <NULL> Downloading 'kuid_35848_725.cdp'
- <NULL> Unable to download asset. Please check your MyTrainz login details.
+ <NULL> Complete

There shouldn't be anything wrong with my MyTrainz login details. I'm on the Auran site right now and properly recognized. Yet, having made one perfect download, I am stumped when I make a second one. I've had this happen in the past, but after a period of time, everything starts working just fine. What am I missing?

Heinrich505

Heinrich505
March 19th, 2018, 05:23 PM
And...go figure...barely a minute after I posted the previous message, I tried to download the listed content and it downloaded perfectly.

I'm confused. :confused:

Kinda like that squeak in the right front fender that you take to the mechanic and he never hears it but you always do...

Heinrich505

hiawathamr
March 19th, 2018, 05:32 PM
Okay, that's fine. But how does that help solve the problem some of us are having with both the CM and website DLS?

Both of us in this thread that have the problem are registered users of TANE at least.
Best to contact the help desk then about can't download from content manager or whatever the problem maybe. Link is at the top of this page, as they might be about to help you more than what we can.


And...go figure...barely a minute after I posted the previous message, I tried to download the listed content and it downloaded perfectly.

I'm confused. :confused:

Kinda like that squeak in the right front fender that you take to the mechanic and he never hears it but you always do...

Heinrich505

Interesting. I guess welcome to the standard DLS access (maybe its different as I have a FCT and don't have any problems whatsoever...)

Christopher824
March 19th, 2018, 06:05 PM
Yea, there was some kind of disfunction with the download servers for the non-1st class peep's earlier.. here is the March 19th 2018 server failure log, 1st class tickets look good.

http://cdesystems.com/images/Trainz/Failed Connections 2018 03 19.JPG

hiawathamr
March 19th, 2018, 06:07 PM
Well, that might explain a lot right there. That would explain why I never had any issues with it..

Griphos
March 19th, 2018, 06:37 PM
Yeah, that explains a lot, all right.

ZecMurphy
March 19th, 2018, 11:05 PM
Hi All
The free server for the Download Station has a limited number of available connections. If these fill up, then you will see a 'server full' or 'unable to connect' (or similar) message.

If you wish to avoid full servers, or require faster speeds, then we would suggest purchasing a First Class Ticket subscription from our store. (https://store.trainzportal.com/products/first-class-ticket)

Regards

KotangaGirl
March 20th, 2018, 01:00 AM
I registered a ticket with the support team and they got back to me to say that they've refreshed my permissions for the download station and sorted out my icons for the forum. So it seems that something must've gone wrong with my account details which made me look as if I didn't have anything registered on the N3V Games site.
And just to make things clear I have got a First Class Ticket as I long ago found it just too frustrating to try and download anything without one.

Also to the forum member who seemed to be determined to call me HE all through his posting I'm actually a SHE. Girls play trains too you know. But anyway thanks everyone for all the suggestions and advice it was appreciated.

Griphos
March 20th, 2018, 08:03 AM
Hi All
The free server for the Download Station has a limited number of available connections. If these fill up, then you will see a 'server full' or 'unable to connect' (or similar) message.

If you wish to avoid full servers, or require faster speeds, then we would suggest purchasing a First Class Ticket subscription from our store. (https://store.trainzportal.com/products/first-class-ticket)

Regards

Not going to happen as far as I’m concerned. I find it hard to believe that this company promotes its sim by loudly trumpeting all the free content available on the DLS, and then throttles the download speed of free connections, and THEn also limits the number of those connections so that you aren’t always able to connect.

I've spent my last penny on N3V content. Both the marketing practices and the game structures of this sim are quite user-unfriendly.

Roine
March 20th, 2018, 09:26 AM
Fast premium downloads are things you should only see on free file hosting sites, not paid products. It is squeezing every dime left after buying the game/sim.

Marcos

shaneturner12
March 20th, 2018, 09:38 AM
Fast premium downloads are things you should only see on free file hosting sites, not paid products. It is squeezing every dime left after buying the game/sim.

Marcos

It's a bit like file hosting sites though - it costs money to maintain servers.

Shane

KotangaGirl
March 20th, 2018, 02:57 PM
I used to be a very keen railway modeller who could make models to a reasonably good standard and then I became ill. As a result of ongoing illness I can no longer build layouts or models and I was a very sad and not very happy woman until I discovered Trainz Simulator. Digital railway modelling has turned my quality of life around and I pretty much regard the money I spend on buying First Class Tickets as being the same as what I used to spend on modelling materials, - only significantly cheaper I might add, - so for me I don't mind at all having to buy tickets to get a better download speed. Servers cost money to run and having a daughter who has worked as a software trouble shooter for a number of companies I know this very much for a fact. And really you have to admit the First Class Tickets are cheap enough, - if I can afford them on my Invalid's pension surely anyone can.

Christopher824
March 20th, 2018, 03:48 PM
When you buy this sim, you get plenty of content included with it, to the point you can drive the sessions without downloading anything. If you want to add content, they offer a way to get it free. If you don't like how long it takes to add content to your purchase, you can expedite it with a first class ticket. Much like getting free shipping, but you want it tomorrow, so you add on next day air, which will cost more money. It's an easy concept to get for most people.

I got a 1 year ticket for $10 US last December when they were on sale. That's only 2.8 cents per day, and I use this sim almost every day. I am a total addict. I did not need one yet, but when they offer them up at super low prices, I buy a some and sock them away. When my current one expires I will activate one of my 'saved' ones.

There are also places on the web where you can get free content like Jointed Rail, and they don't limit your download speed. They will also try to upsell you their better items on their website, but that is how they stay in business. If I remember right, you can pay to become a member and it unlocks a ton of content.

Everyone wants more, more, more... And some don't want to pay. When nobody pays, that business model does not work. If that model was put into place you would get the sim, and whatever content came with it, would be the only content you get. End of story. Boring...

hiawathamr
March 20th, 2018, 04:25 PM
Sorry to hear about that you can't do the actual models :(

But with Trainz, you'll soon get addicted to the game that you'll just want to know where the time went to (that happen when I got my hands on UTC, time went flying and soon it was almost 12 midnight!)

Welcome to the world of Trainz KotangaGirl :)

(so far, I don't think anyone welcome you yet)

DWBennett55
March 20th, 2018, 05:06 PM
I used to be a very keen railway modeller who could make models to a reasonably good standard and then I became ill. As a result of ongoing illness I can no longer build layouts or models and I was a very sad and not very happy woman until I discovered Trainz Simulator. Digital railway modelling has turned my quality of life around and I pretty much regard the money I spend on buying First Class Tickets as being the same as what I used to spend on modelling materials, - only significantly cheaper I might add, - so for me I don't mind at all having to buy tickets to get a better download speed. Servers cost money to run and having a daughter who has worked as a software trouble shooter for a number of companies I know this very much for a fact. And really you have to admit the First Class Tickets are cheap enough, - if I can afford them on my Invalid's pension surely anyone can.

Oh, 10-4. The first class tickets are . . . well, just the ticket! Ha! I bought one on sale last year even though I didn't need it at the time and it's just setting there in my account ready to be activated when I need it later this year. And if the tickets go on sale again in the next several months I'll buy another one.

I was a model railroader for years also but with the coming of the personal computer I always told myself, "I wish I could do all this on the computer!". Then about ten years ago I bought TS06 and was hooked. I gave my model railroad to my son-in-law and grandsons last year; whether they'll ever do anything with all the stuff I don't know but it's up to them anyway.

If you need a session or two to waste time on, check out what I've put on the DLS (username: DWBennett55). Nothing special at all but they're kind of fun if you enjoy driving.

Take care and hang in there,

KotangaGirl
March 21st, 2018, 03:54 AM
Oh, 10-4. The first class tickets are . . . well, just the ticket! Ha! I bought one on sale last year even though I didn't need it at the time and it's just setting there in my account ready to be activated when I need it later this year. And if the tickets go on sale again in the next several months I'll buy another one.

I was a model railroader for years also but with the coming of the personal computer I always told myself, "I wish I could do all this on the computer!". Then about ten years ago I bought TS06 and was hooked. I gave my model railroad to my son-in-law and grandsons last year; whether they'll ever do anything with all the stuff I don't know but it's up to them anyway.

If you need a session or two to waste time on, check out what I've put on the DLS (username: DWBennett55). Nothing special at all but they're kind of fun if you enjoy driving.

Take care and hang in there,

Thanks very much Don. I'll go and have a look on the DLS now.

KotangaGirl
March 21st, 2018, 04:01 AM
Sorry to hear about that you can't do the actual models :(

But with Trainz, you'll soon get addicted to the game that you'll just want to know where the time went to (that happen when I got my hands on UTC, time went flying and soon it was almost 12 midnight!)

Welcome to the world of Trainz KotangaGirl :)

(so far, I don't think anyone welcome you yet)

Thanks for the welcome hiawatha. I've had my digital trainset for around a year now and I wouldn't be without it. When I first started I had my doubts as to whether it was going to be any good, but not now. I'm very much a convert and I've found that I can be just as creative if not more so with building a digital layout as compared with a physical model one. This was my first visit to the forums though and I will certainly be coming back again.

hiawathamr
March 21st, 2018, 08:52 AM
Your welcome,
With Trainz, its a world of wonder, and what I really enjoy about this hobby is that its super cheap;)
From my view, digital RRing is more easier and cheaper than the typical models. Of course you don't get the feel the actual models, but I guess everything has their pros and cons between the model and digital.

Hope to see you around.
Cheers,
Hiawathamr

DWBennett55
March 21st, 2018, 09:05 AM
Thanks very much Don. I'll go and have a look on the DLS now.

KotangaGirl, Please check you Private Messages. You should have a notification to check your in-box at the top of page just to the right of your username.

Don't feel bad if you didn't know to look up there for a notification as I hadn't thought of it either until I started developing sessions. I had one poor soul waiting for a several weeks before I woke up and realized what was going on.

Take care,

KotangaGirl
March 21st, 2018, 09:34 AM
PM answered Don