Unable to submit helpdesk ticket. Attn: Cratey ---- Resolved

[JCitron]

Hi Zec,

I attempted to put in a ticket and I keep getting this message even though I filled in the forms properly:

Thanks.

One of the required field(s) is empty



Invalid department ID specified; please select a valid department.


Select a department
If you can't find a solution to your problem in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

[TABLE="class: hlineheader"]
[TR]
[TH]Departments
[/TH]
[TD][/TD]
[/TR]
[TR]
[TD="class: hlinelower"][/TD]
[/TR]
[/TABLE]
[TABLE="width: 100%"]
[TR]
[TD="class: zebraodd, width: 16"][/TD]
[TD]Planet Auran Accounts
[/TD]
[/TR]
[TR]
[TD="class: zebraodd, width: 16"][/TD]
[TD]DLS / First Class Ticket
[/TD]
[/TR]
[TR]
[TD="class: zebraodd, width: 16"][/TD]
[TD]Trainz Simulator 12
[/TD]
[/TR]
[TR]
[TD="class: zebraodd, width: 16"][/TD]
[TD]Trainz Mobile / Tablet
[/TD]
[/TR]
[TR]
[TD="class: zebraodd, width: 16"][/TD]
[TD]Trainz Mac
[/TD]
[/TR]
[TR]
[TD="class: zebraodd, width: 16"][/TD]
[TD]Trainz Simulator 2010
[/TD]
[/TR]
[TR]
[TD="class: zebraodd, width: 16"][/TD]
[TD]Trainz Simulator 2009
[/TD]
[/TR]
[TR]
[TD="class: zebraodd, width: 16"][/TD]
[TD]Other
[/TD]
[/TR]
[TR]
[TD="class: zebraodd, width: 16"][/TD]
[TD]Bug Reports
[/TD]
[/TR]
[/TABLE]

 

[shaneturner12]

John - Cratey is the one to contact regarding helpdesk posting issues. Remember to include the exact route you took through the helpdesk.

Shane

 

[JCitron]

Thanks..

John

 

[JCitron]

This has been resolved; No need to respond. I used another browser.

Thanks,

John