M Mad40 New member Aug 29, 2009 #1 re:download access I purchased Trainz Simulator 2009 this morning at 9am it is now 12pm and still no access to the download ?????? is the help desk manned or not?
re:download access I purchased Trainz Simulator 2009 this morning at 9am it is now 12pm and still no access to the download ?????? is the help desk manned or not?
P Puffingbilly Member Aug 29, 2009 #2 Mad40 said: I purchased Trainz Simulator 2009 this morning at 9am it is now 12pm and still no access to the download ?????? is the help desk manned or not? Click to expand... It's the weekend, so no it's not manned - try Monday
Mad40 said: I purchased Trainz Simulator 2009 this morning at 9am it is now 12pm and still no access to the download ?????? is the help desk manned or not? Click to expand... It's the weekend, so no it's not manned - try Monday
M Mad40 New member Aug 29, 2009 #3 must of slipped there mind to put on the web site only to buy monday to friday 9am to 5pm but then again they were quick to take my money on a weekend ?
must of slipped there mind to put on the web site only to buy monday to friday 9am to 5pm but then again they were quick to take my money on a weekend ?
ZecMurphy Community Assistant Aug 29, 2009 #4 Hi Mad40 The helpdesk is generally only manned during Australian business hours (week days), although it may have some replies made outside of those times (not something that should be expected).
Hi Mad40 The helpdesk is generally only manned during Australian business hours (week days), although it may have some replies made outside of those times (not something that should be expected).
J johnwhelan Well-known member Aug 29, 2009 #5 Mad40 said: I purchased Trainz Simulator 2009 this morning at 9am it is now 12pm and still no access to the download ?????? is the help desk manned or not? Click to expand... If you use paypal I understand there is a slight delay. Cheerio John
Mad40 said: I purchased Trainz Simulator 2009 this morning at 9am it is now 12pm and still no access to the download ?????? is the help desk manned or not? Click to expand... If you use paypal I understand there is a slight delay. Cheerio John
