Hi and welcome to Trainz,
What you do is post your support questions in the TS2009 support forum.
In that post, you add the build version of your game and what you have done to solve this so far.
If the TS2009 support forum is not visible for you, you will need to register your game to your account first.
Blogs are not intended for support questions as hardly anyone reads them or replies to them.
