I would not post MY email address in a forum, mail bots roaming the internet harvest such email addresses and you will get swarmed with Spam no doubt. At the very least if you have to use your email address in a post, type it as such:
as most people understand this.
Re your wait for these ordered items, how long ago did you order this? As said above, it usually takes a couple of weeks or so to get ordered stuff from AURAN. Even here in Australia for ordered stuff, this might be a normal waiting time.
If all else fails. direct your query to the AURAN Help Desk, link is somewhere here in this forum.