how do i get support from auran
- Thread starter ulovely
- Start date
Auran are somewhat understaffed atm - you could try http://www.auran.com/helpdesk or possibly seek assistance through this forum...
Andy
Andy
bernhart_lossiemouth
New member
Or storm the gates. Force and speed! take a run up!
Corporal_Major
New member
You don't say which version of Trainz or exactly what the problem is with abit more information you may get some help.
johnwhelan
Well-known member
Strangely enough the forum is probably the best source of technical help at the moment. There is very little that is beyond it either search the subject or ask a question.
There is a newcomers sticky post that covers most questions.
Which version of Trainz do you have and what is the precise question?
Thanks John
johnwhelan
Well-known member
Do you have the build number, there is a service pack for TRS2006 for TRS2006 that tends to help these matters. Also post in the TRS2006 forum under Maintenance of Way - Support as people there are more familiar with its foibles. Actually if you do a search in there for cmp you should find the answer to your problem. There are a number of things it can be from build number to firewall configuration. It's helpful to know the operating system etc. as there are some configuration issues with Vista.
You'll find this thread generally useful.
http://forums.auran.com/trainz/showthread.php?t=5454
Cheerio John
Corporal_Major
New member
Sometimes the missing dependencies are either not on the DLS or are among the undownloadable faulty DLS assets.
Can you tell us what you are trying to download so we can eliminate the above problems.
Ron
Can you tell us what you are trying to download so we can eliminate the above problems.
Ron
i did manage to download some of the programs but sometimes i have
missing dependencies and when i right click on it and try to download it nothing happens . the help desk never awnser any tickets i have send them . we pay money for there softwear and i think need to be tech support for pepole like me 1st time users . i have built 2.6 3335 .
my softwear came without a manual book . its a shame on this company .
i thanks all of you how try to help me .
missing dependencies and when i right click on it and try to download it nothing happens . the help desk never awnser any tickets i have send them . we pay money for there softwear and i think need to be tech support for pepole like me 1st time users . i have built 2.6 3335 .
my softwear came without a manual book . its a shame on this company .
i thanks all of you how try to help me .
firemanMRP
New member
FCT
Hi everyone and the first time in over a year try to get a first class ticket again and it didn't go thru and email Rob and the next day try again and in 5 minutes had a new one again and what kind of credit card you using firemanMRP
Hi everyone and the first time in over a year try to get a first class ticket again and it didn't go thru and email Rob and the next day try again and in 5 minutes had a new one again and what kind of credit card you using firemanMRP
There is a full manual installed into the 'Docs' folder.
There is a CMP user guide here which may help you. -> http://www.rail-sim.co.uk/content.htm
Mike.
Have you installed Service pack 1? If not see this thread. SP1 is something you must have to run most TRS06 routes....
Andy
Andy