I hope this is the right place to post this.
First off let me say that I've been in contact with PI Engieering's tech support people since I got my Raildriver and started to have issues. I've been very satisfied with the level of support I've received. anyone considering buying a raildriver but concerned about customer service or tech support fear not, they will make sure to take care of you!
even though they are working on my problem I thought I would post about it here to see if anyone else has had this type of issue or may know of a solution.
the throttle on my raildriver doesn't respond correctly. at the idle position the train is at idle, if I smoothly drag the throttle upwards (towards me) I get up to about 50% before the train's throttle jumps to the 1 or 2 position. as I continue to pull the throttle up towards 100% the trains throttle goes through 3, 4, 5, 6, 7...and sometimes it will get to 8, sometimes at 100% it holds at 7. at first I thought I had a bad calibration, but I recalibrate it several times and still get the same results. when I calibrate it I get the results out of bounds error message, and I have to disable the bounds check just like their web site says, it doesn't appear to be a bad calibration, but I sent the file to them to check on for me.
another problem I notice is when I reduce throttle, I get the same "effect" if I pull the throttle to about 50% of its travel, in Trainz it reads 1 or 2 (usually goes strait to 2), then start pushing it back towards 0, it holds up to 1 or 2 until get down to about 10% of the travel. same thing on high throttle. if I pull it all the way to 100% of its travel, lets say it goes to 8 this time, then I start reducing the throttle, it will go down to anywhere from 75% to 50% before it drops down to 7 or 6. many times if I want to go to position 1, I have to pull the throttle up to 50% or so, then it jumps to 2, then I have to push it back to 15% or 10% before it will drop to 1 and then stay there. obviously this is not the way its supposed to work! the dynamic brake side of the controller doesn't do this at all however. as I push the throttle through the dynamic brake range, it smoothly goes through the throttle positions, equal intervals, and the same as I bring it back towards idle. its only the throttle side which has this odd behavior. the other levers (brakes, reverser etc) all work great, its only the throttle which does this. of course its the most important lever to behave correctly, and its the one that's acting weird.
has anyone else had problems with the raildriver? anything similar to what I'm describing? if you have and you fixed it I would really like to know how you did it. I'm assuming that this is not simply how it is, and that I have something wrong.
[FONT="]I also noticed that I get a “ghost” image in the unlit digits on the speedometer. The digits follow the in use digits and are dim and flicker slightly. That is if the digits are 0, 1, and 2, from left to right, and if I’m at 5mph, I see a bright red 5 in digit 2, and a very dim (but visible even with the lights on in the room) and flickering “5” in digits 0 and 1. if I’m at a 2 digit speed, digit 0 shows the same result, but it is the digit in 1, and 2 superimposed on each other. If I’m at 25, I see both a “2” and a “5” superimposed over each other in digit 0. Is that normal? It really doesn’t bother me at all (its dim and barely noticeable), I only mention it because if may help diagnose my throttle problem.
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if anyone has any idea or has seen this before, please let me know!
[FONT="][/FONT]
First off let me say that I've been in contact with PI Engieering's tech support people since I got my Raildriver and started to have issues. I've been very satisfied with the level of support I've received. anyone considering buying a raildriver but concerned about customer service or tech support fear not, they will make sure to take care of you!
even though they are working on my problem I thought I would post about it here to see if anyone else has had this type of issue or may know of a solution.
the throttle on my raildriver doesn't respond correctly. at the idle position the train is at idle, if I smoothly drag the throttle upwards (towards me) I get up to about 50% before the train's throttle jumps to the 1 or 2 position. as I continue to pull the throttle up towards 100% the trains throttle goes through 3, 4, 5, 6, 7...and sometimes it will get to 8, sometimes at 100% it holds at 7. at first I thought I had a bad calibration, but I recalibrate it several times and still get the same results. when I calibrate it I get the results out of bounds error message, and I have to disable the bounds check just like their web site says, it doesn't appear to be a bad calibration, but I sent the file to them to check on for me.
another problem I notice is when I reduce throttle, I get the same "effect" if I pull the throttle to about 50% of its travel, in Trainz it reads 1 or 2 (usually goes strait to 2), then start pushing it back towards 0, it holds up to 1 or 2 until get down to about 10% of the travel. same thing on high throttle. if I pull it all the way to 100% of its travel, lets say it goes to 8 this time, then I start reducing the throttle, it will go down to anywhere from 75% to 50% before it drops down to 7 or 6. many times if I want to go to position 1, I have to pull the throttle up to 50% or so, then it jumps to 2, then I have to push it back to 15% or 10% before it will drop to 1 and then stay there. obviously this is not the way its supposed to work! the dynamic brake side of the controller doesn't do this at all however. as I push the throttle through the dynamic brake range, it smoothly goes through the throttle positions, equal intervals, and the same as I bring it back towards idle. its only the throttle side which has this odd behavior. the other levers (brakes, reverser etc) all work great, its only the throttle which does this. of course its the most important lever to behave correctly, and its the one that's acting weird.
has anyone else had problems with the raildriver? anything similar to what I'm describing? if you have and you fixed it I would really like to know how you did it. I'm assuming that this is not simply how it is, and that I have something wrong.
[FONT="]I also noticed that I get a “ghost” image in the unlit digits on the speedometer. The digits follow the in use digits and are dim and flicker slightly. That is if the digits are 0, 1, and 2, from left to right, and if I’m at 5mph, I see a bright red 5 in digit 2, and a very dim (but visible even with the lights on in the room) and flickering “5” in digits 0 and 1. if I’m at a 2 digit speed, digit 0 shows the same result, but it is the digit in 1, and 2 superimposed on each other. If I’m at 25, I see both a “2” and a “5” superimposed over each other in digit 0. Is that normal? It really doesn’t bother me at all (its dim and barely noticeable), I only mention it because if may help diagnose my throttle problem.
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if anyone has any idea or has seen this before, please let me know!
[FONT="][/FONT]