Erro: can't load KUID:000000:00000, route won't load

[jamal17]

I was working on a route and decided to save it so I wouldn't lose progress, in the middle of saving the route my computer crashed. I shut my computer down and then turned it back on, now when I went to load the route in Surveyor I got a message saying "Error: Can't load KUID:--------". So when this kept happening I reverted the route in CM and went to Rebuild Database, once that's finished the route was deleted, I tried going into the backups folder and I can't seem to get the route back into the game.

 

[JCitron]

Jamal,

Backup files are handled differently than they used to be.

Find the route kuid and name.tzarc and copy that to the editing folder and run a database repair. The name may not be the full name if it is really long but that's okay. Sometimes there's a sequence of numbers after the .tzarc. You need to remove the number sequence when you've copied the file to the editing folder, otherwise the file won't be imported.

It's unfortunate that the old drag-the-folder-in method doesn't work and the restore process has to be complicated.

 

[jamal17]

Jamal,

Backup files are handled differently than they used to be.

Find the route kuid and name.tzarc and copy that to the editing folder and run a database repair. The name may not be the full name if it is really long but that's okay. Sometimes there's a sequence of numbers after the .tzarc. You need to remove the number sequence when you've copied the file to the editing folder, otherwise the file won't be imported.

It's unfortunate that the old drag-the-folder-in method doesn't work and the restore process has to be complicated.

Where exactly do I put the tzarc file for the route in the editing folder? Does it go in the editing folder or a folder in the editing folder?

 

[jamal17]

I received these errors:

- <NULL> : Moving aside unknown file: kuid 420392 100057.tzarc_3183035547

- <NULL> : Header read error: -12 on 'kuid 420392 100057.tzarc'

! <NULL> : ReadConfigFileFromPath> failed to locate config at 'arc:fld:$(editing)/||kuid 420392 100057.tzarc|' for <NULL>

 

[jamal17]

It worked thank you so much for your help

 

[Benno]

Just wanted to drop my thanks for this advice - helped enormously!