hi Dreyfus,
What version of TRS2006 are you running? Are you running TRS2006 build 3092 version 2.6?
Have you entered your username and password under CMP's configuration screen? When CMP is launched click on Settings>Internet
Does your KUID show under Settings>Misc.?
Are you behind a firewall and have allowed CMP to connect?
Have you also entered your username and password under TRS2006's Option screen? By clicking on the TRS2006 shortcut and clicking on Options.
HTH
Dave