Auran asset missing dependency

[derhildener]

Checked my Email this morning and support responded again.

This time they told me to list the asset versions for <kuid2:276266:100460:23> and reply with the versions shown.

I did this, but I'm not really sure how this is going to help.

The author is obviously ocemy - but this particular kuid seems to be NOT on the DLS ?

 

[Forester1]

Sounds like they're still following a script and not listening to what you are saying.

 

[derhildener]

After installing all of OCEMY`s content regard train and train components - as expected - useless ...

I have opened a ticket as well in this matter - see what comes next :

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As you have received messages about this topic from fellow tgrainzers, i do have the same problem since kuid
<kuid2:276266:100460:23> is missing and lots of engines and sessions are broke and i can not use trainz anymore.

Please let me know how this can be fixed soon as i am a trainz plus member with monthly payments.

Kind regards

Ulli

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[Wowwowpow]

Sounds like they're still following a script and not listening to what you are saying.

That is how I feel.

 

[JCitron]

Sounds like they're still following a script and not listening to what you are saying.

I wonder if they're resorted to using Trainz AI for helpdesk employees.

 

[p-dehnert]

I've just downloaded <kuid:-25:1571> EMD Hood Unit Interior using the ContentManager of TRS22PE. <kuid2:276266:100460:23> EMD GP40-2 Cab has been downloaded automatically, and marked as Third Party.

Peter

 

[JCitron]

I've just downloaded <kuid:-25:1571> EMD Hood Unit Interior using the ContentManager of TRS22PE. <kuid2:276266:100460:23> EMD GP40-2 Cab has been downloaded automatically, and marked as Third Party.

Peter

They must've fixed the issue. Thank you for letting us know.

 

[Forester1]

Thank you for the update Peter. Mine still showed as an unknown dependency, so I deleted the Hood Unit Interior and re-downloaded it. It showed as 1 of 2 downloads, and the green bar went full with the first download. It then appeared to still be downloading although nothing else changed. Low and behold, it did download the missing cab and label it as Third Party. Many thanks!

 

[Wowwowpow]

I also uninstalled and reinstalled the Hood Unit interior, and that fixed the problem. Thanks for the heads up about the fix.