Useless First Class Ticket

[illinoiscentral]

Originally Posted by deeelare

We are talking to a new member with 4 posts , and he is already talking ripoffs , what will he be posting after 40 post ?
I suggest he chill , read , and learn --

My thoughts --- ,DLR

I agree with deeelare here,
Chill, read and LEARN!

By the way Dave, nice "no BS approach" to that post.
You have an excellent way of putting the truth.


Cheers,
Woody

[fran1]

Originally Posted by Zec Murphy

As per the knowledgebase article, if the methods described in there do not work, then please leave a ticket on the helpdesk. Please allow a number of days for us to reply, as we are currently extremely busy (expecting another 120 tickets tomorrow morning...).

Thank you for your patience.

No problem and thanks for the reply.

[ffccnn]

Nov. 09, 6PM, US Eastern time, My FCT is not working yet, same message "Unable to download, the server appears to be full, please try again later..."How much more time to wait for that service already paid for?

[geoffwilliams]

Originally Posted by deeelare

We are talking to a new member with 4 posts , and he is already talking ripoffs , what will he be posting after 40 post ?
I suggest he chill , read , and learn --

My thoughts --- ,DLR

Perhaps we should give him the benefit of the doubt. I think we have all been there and frustrated at one point or another.
Geoff

[swdw973]

Well, I purchased one, activated it, and then downloaded a bunch of stuff Sunday. I keep getting the same server full message today that the original poster is getting. I can download via FTP full speed with the ticket recognized as valid.

Have reset CM in TS2009 more than once per the instructions.

It's been less than 24 hours, but it was working fine from about 7 pm yesterday (Nov 8) until this morning. The fact ftp works makes me wonder why CM is having a problem.

What is irritating, and I will be contacting them about this, is I purchased the ticket on Nov 8th U.S. time which is Nov 9th AEST and the activation date is listed as Nov 7th?

This is not my first ticket with them and I had none of these problems in the past.

As for deelare's and Woody's posts, being pompous is not telling the truth. It's just irritating.

[clam1952]

Originally Posted by swdw973

Have reset CM in TS2009 more than once per the instructions.

Just in case, when you removed the password and user name, you did clear all downloads first, clear login details save and then exit Content Manager before restarting it and entering the details again? Works every time here, well the few times it has happened anyway, doesn't always work if you don't clear and exit .

[swdw973]

Originally Posted by clam1952

Just in case, when you removed the password and user name, you did clear all downloads first, clear login details save and then exit Content Manager before restarting it and entering the details again? Works every time here, well the few times it has happened anyway, doesn't always work if you don't clear and exit .

Yes, as stated, per the instructions

[alpha11]

I had this issue when I first started and the fix was to make sure your download queue is empty. All items added before the ticket purchase will still download at slower speed; unless emptied and reselected to be downloaded.