No User ID?

stratforduk6

New member
Hi Everyone,

Ive recently discovered that I need my user ID but when I go to look on it, it says 'User ID - Unknown - Contact helpdesk' can anyone tell me how I can magically make my ID appear
 
Log in using your Planet Auran details then follow the instructions to submit a ticket. Remember to keep checking using the View Tickets page for any responses.

Shane
 
I've had a ticket in for a few days for my user ID. I'm guessing with all the download and serial issues, the user ID tickets are a pretty low priority.
 
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