Help

[Filbertthefox]

Hi
I have purchased Trainz and installed the game however when I launch the game I get a error code

http://www.heatherfootballacademy.com/error.JPG





Any ideas

Ta
:)

[sfrr]

i get these time to time, what I would do if I were you is un-install it then re-install it because it the first time installing it, also before you do, turn off all spy-sweeper/nortan/virus control programs and close out of all windows so nothings open, then install agian.

hope it helps...

mike.

[Filbertthefox]

Thanks...I did disable Norton but still had no luck!

[sfrr]

well, i dont have anything else i will get back to you with more info soon.

mike.

[shaene]

I've been getting a similar error everytime I run Content Manager Plus. Even a re-install didn't help it, so I'm formatting my drive and starting from scratch.

I'm anxious to see what you find out.

[Filbertthefox]

do not fancy formatting my drive

[PerRock]

have you installed all the updates for TRS and your drivers (video, memory, etc)?

peter

[Filbertthefox]

no...but the laptop is only 6months old

[Filbertthefox]

does anyone know why

[Filbertthefox]

sorry for the double post....I just tried it on another PC and it works...any ideas?

[PerRock]

whats your laptops specs?

peter

[Filbertthefox]

1.67GHZ Intel Centino Duo
2GB Ram
Windows XP Home Edition (SP2)
ATI Radon x1400

[sfrr]

ok heres what robin hoods has to say

"Hi did you by any chance have your virus software or Zone Alarm, Norton running when you installed 06??
If so you will need to uninstall and reinstall it this time with all of the above disabled and not running.
If you intend to upgrade your 06 to the latest Sp1 patch under no circumstances attempt to run 06 once installed but patch it with the upgrade first.
Here is the link for the service pack but make sure you read the installation guide first
http://www.auran.com/TRS2006/public...._service_packs"

[Filbertthefox]

thanks...however I am trying to install "Trainz Railway Simualtor Ultimate Collection"

[pbrads63]

Which version of TRS IS the Ultimate Trainz collection guys ? I'm confused what i can add to it and what i cannot?

[dh2k3]

Can you post your DxDiag results to here specifically the following:

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: DF253A-ABA A250N
BIOS: BIOS Date: 08/27/04 11:09:23 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 2.60GHz (2 CPUs)
Memory: 1024MB RAM
Page File: 515MB used, 1945MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
Card name: NVIDIA GeForce 6600
Manufacturer: NVIDIA
Display Memory: 256.0 MB
Driver Version: 6.14.0010.9371 (English)
Description: Realtek AC97 Audio
Driver Version: 5.10.0000.6160 (English)

Also have you checked out this (http://forums.auran.com/trainz/showthread.php?t=457) thread as well regarding UTC?

HTH

Dave

[llebrez]

Here is what you do: Send the error screen to HelpDesk. Wait for an asnwer and solution. Then post it here. I know of several people (including me) with the same problem, but no solutions yet.